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Thomas G. Email & Phone Number

Sr. Technical Program Manager @ Intercom | Data Infra & Analytics Engineering | Previously at Fractal & Youtube at Intercom
Location: Austin, Texas, United States 7 work roles 3 schools
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Role
Sr. Technical Program Manager @ Intercom | Data Infra & Analytics Engineering | Previously at Fractal & Youtube
Location
Austin, Texas, United States
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Thomas G. is listed as Sr. Technical Program Manager @ Intercom | Data Infra & Analytics Engineering | Previously at Fractal & Youtube at Intercom, a company with 948 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Thomas G..

Thomas G. previously worked as Sr. Technical Program Manager - Analytics Engineering & Data Infrastructure at Intercom and Sr. Technical Program Manager - Analytics at Fractal. Thomas G. holds Msc, Business Analytics, 4.0 from Texas A&M University-Commerce.

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Intercom

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Profile bio

About Thomas G.

As a Sr. Technical Program Manager, I manage technical data and analytics programs, ensuring successful roadmap delivery of end-to-end data products to the larger organization. I have over 9 years of experience in data & analytics and process engineering, across industries such as tech, finance, higher education and mining exploration, understanding client needs, designing solutions and products that drive decision making, enhance business performance, and optimize business processes.I am passionate about how business, UX, data, and technology come together when building data and analytics products. I hold a MSc in Business Analytics from Texas A&M University-Commerce and a MSc in Business Process Engineering with IT Support from University of Chile. I am also a certified Scrum Master and have applied machine learning and data analytics skills. I thrive in collaborative and agile environments, where I can partner with product owners, team leads, and stakeholders, coach and support dev teams, and champion scrum maturity and continuous improvement.

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Thomas G.'s current company

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Intercom
Intercom
Sr. Technical Program Manager @ Intercom | Data Infra & Analytics Engineering | Previously at Fractal & Youtube
san francisco, california, united states
Website
Employees
948
AeroLeads page
7 roles

Thomas G. work experience

A career timeline built from the work history available for this profile.

Sr. Technical Program Manager - Analytics Engineering & Data Infrastructure

Current

Texas, United States

I'm having lots of fun at intercom:)...And I'm also: - Partnering with the Director of the Data Group to build and drive the Data Governance Program.- Driving the design and execution of the Business System's Incident Review Process.- Leading the Data Engineering and Data Infrastructure roadmap generation.- Maintaining the Data Group stakeholder teams up.

Sep 2023 - Present

Sr. Technical Program Manager - Analytics

Austin, Texas, United States

Managed technical data and analytics programs within Youtube's Analytics and Data Science Team, ensuring successful roadmap delivery of end-to-end data products to the larger org by: - Wearing the hat of Scrum Master across four analytics and data infrastructure pods, adding up to ~ 40 team members.- Partnering with Youtube Product Owners and Team Leads to.

Aug 2021 - Sep 2023

Head Of Analytics & Machine Learning

Provincia De Santiago, Chile

- Owned the onshore and offshore analytics and machine learning products & services portfolio across industries (higher education, fintech, cinemas, public sector, etc).- Managed a team of BI analysts and data scientists (10+ team members) through the design, development and implementation of end-to-end analytics and machine learning products. - Drove the.

May 2017 - Mar 2020

Project Manager

Quantum Discoveries

Av. Costanera Sur 2730, Tower B, 7th Floor, Las Condes, Santiago, Chile

- Managed a portfolio of exploration projects ensuring optimal utilization of resources and a lean approach to discarding entities (zones) with low likelihood of mineralization fast and early, to maximize chances of success.- Reduced task repetition by 30% while maintaining quality standards for the copper exploration process by coordinating, planning, and.

Jan 2016 - Jan 2017

Business Intelligence Analyst - Banchile Life Insurance

Santiago De Chile

Enabled data driven decisioning for commercial and account management teams by building dashboards and ad hoc analysis, which reduced data-to-insights and insights-to-decision turnaround by ~50%. This required:- Reengineering data pipelines.- Building a previously non-existing analytics layer through materialized views: highly denormalized fact tables that.

Nov 2013 - Apr 2015

Business Process Consultant - Banchile Life Insurance

Santiago De Chile

Minimized lead time and task repetition by process mapping and re-engineering applied to: New Products and Brokers, Collection, Policy Maintenance, Policy Subscription.

Apr 2013 - Oct 2013

Business Process Consultant

Integrated Management Consulting Cluster

Santiago De Chile

Enabled systematic value generation by developing and implementing a quality management model for software development and human resource outsourcing according to ISO 9001 and/or NCH 2909 standards. Applied process optimization and process engineering best practices.

Apr 2012 - Mar 2013
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Colleagues at Intercom

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3 education records

Thomas G. education

Msc, Business Analytics, 4.0

Activities and Societies: Marketing & Business Analytics Student Organization, Society for Design and Process Science, Student.

Msc, Business Process Engineering With It Support

Activities and Societies: Basquetball and football team. Universidad de Chile The M.S. in Business Engineering implements a methodologic.

FAQ

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Quick answers generated from the profile data available on this page.

What company does Thomas G. work for?

Thomas G. works for Intercom.

What is Thomas G.'s role at Intercom?

Thomas G. is listed as Sr. Technical Program Manager @ Intercom | Data Infra & Analytics Engineering | Previously at Fractal & Youtube at Intercom.

Where is Thomas G. based?

Thomas G. is based in Austin, Texas, United States while working with Intercom.

What companies has Thomas G. worked for?

Thomas G. has worked for Intercom, Fractal, Penta Analytics, Quantum Discoveries, and Banchile Seguros De Vida S.A.

Who are Thomas G.'s colleagues at Intercom?

Thomas G.'s colleagues at Intercom include Ciara K., Deby Evelyne, Daniella Cassoni, Lorna O'Brien, and Hakim Mansouri.

How can I contact Thomas G.?

You can use AeroLeads to view verified contact signals for Thomas G. at Intercom, including work email, phone, and LinkedIn data when available.

What schools did Thomas G. attend?

Thomas G. holds Msc, Business Analytics, 4.0 from Texas A&M University-Commerce.

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