Provides professional staff assistance to employees in the administrative and operations office. Manages several appointment schedules and calendars; arranges meetings and conferences. Makes travel arrangements for staff members. Independently responds to inquiries and general correspondence under minimal supervision. Screens, sorts, and coordinates information, correspondence, mail and phone calls, determining priorities. Works with Executive Director and Deputy Director to assemble and review Board agendas for two Boards. Records minutes for various Board and committee meetings. Posts and distributes Board agendas on the website and meeting areas in accordance with the Brown Act. Organizes meeting materials and transports them to and from meetings.

Develop, manage, and maintain a prospecting list of qualified leads. Maintain consistent communication with health and wellness businesses via phone calls, email, and text messages. Schedule and perform web demonstrations for business owners. Conduct a needs analysis for each business and consult them on solutions. Stay current on industry trends and software updates with continued training and seminars.

Identified, planned, and executed local sales strategies and programs to build surgery center case volume in the Southern California region. Summarized local market activity, prepared Sales Call Reports, and recommended "next step" actions in order to facilitate prompt and thorough follow-through with physicians. Established, and maintained positive relationships with market physicians and their office staffs. Worked closely with market administrators to target sales opportunities and develop local "sales teams", in order to ensure the most effective sales presentation to area physicians. Enhanced division sales efforts by fostering a high level of communication and shared information with both the Ambulatory Surgery Division and the Hospital Division. Worked closely with surgical center administrators to discuss the healthcare market and center updates.

Handled, screened, and routed incoming phone calls. Logged daily patient payments on Microsoft Excel spreadsheets. Assisted with the check-in of incoming surgical patients. Handled confidential patient information with care and tact. Discussed medical forms in detail with patients and their families. Resolved issues patients may have had in an effective, professional manner. Communicated status of patients surgical procedures to their family members. Daily correspondence and coordination with operating physicians’ office staff. Ensured information was properly communicated between nursing staff and business staff. Assisted Purchasing Manager in office supply inventory and maintenance. Distributed mail throughout the facility.