Shelby Duncan Email & Phone Number

Dallas-Fort Worth Metroplex

Analyzed advancements in MIT's STAMP (Systems-Theoretic Accident Model and Processes) and STPA/CAST (Systems-Theoretic Process Analysis/ (Causal Analysis based on SystemTheory) methodology to enhance safety evaluations at American Airlines, identifying a potential to uncover 30x more unsafe scenarios compared to earlier iterations. Contributed to refining a proposed reporting process aimed at empowering employees to categorize threat severity. Conducted qualitative data analysis from focus group surveys, facilitated discussions to address implementation challenges, and provided actionable recommendations to clarify severity level criteria for investigators. Strengthened expertise in qualitative analysis and safety system optimization, building on prior experience with NASA internships.

Raleigh, North Carolina, United States

I contributed to graduate-level research projects by assisting in executing experiments, and leveraging Augmented Reality scenarios to explore cutting-edge applications. My role included initiating data analysis processes, synthesizing findings, and ensuring effective communication between researchers and participants to maintain project momentum.I also developed skills in systematic literature reviews to inform research methodologies, gaining valuable skills in drafting research papers and aligning research goals with actionable insights. These experiences honed my analytical and academic writing abilities, enabling me to deliver high-quality contributions to the research team.

Hampton, Virginia, United States

I conducted more than 20 structured interviews and analyzed the qualitative data to determine the minimum training requirements and guidelines for air travel safety in urban environments. At the end of my internship, I presented my results to those involved in the project in order to further inform their decisions relating to training standards for a new airspace.

Hampton, Virginia, United States

I conducted structured interviews with industry experts to gather information about COVID-19's impact on airline industries. I analyzed the qualitative data from the interviews and provided new and timely recommendations for the aviation industry’s response to the COVID-19 pandemic. At the end of my internship, I presented my recommendations to NASA leadership to support their effort to reduce Covid-19’s impact on the industry.