Shelby Grieve, M.Ed. Email and Phone Number
I am a progressive, results-oriented leader with 25+ years of experience building and managing high performing, cross-functional teams, and building impactful, highly scaled global programs from envisioning and strategy through execution. I have strong leadership skills and am a recipient of Microsoft's Circle of Excellence, Platinum Club award.I'm known as a calm driver of results, an expert connector and relationship builder, optimistic and high achiever. I value teamwork, optimism, achievement, integrity, and my family, and it's important that I can live my values in everything that I do.I have proven expertise in strategic envisioning through execution, program and product management, operational excellence, adult learning theory, instructional design, curriculum development, certification, and performance-based testing. Previous retail and academic classroom experience.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
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Director Of Manager/Leader Capabilities, Worldwide LearningMicrosoft Nov 2017 - PresentRedmond, Washington, UsDefine the global field manager and leader skilling strategy and programs enabling managers to empower and support the success of their teams. Managers participating in our programs received significantly higher Immediate Manager Poll scores, and have a higher YoY change in scores compared to those who didn’t go through the programs. Programs include The Coaching Habit program, resulting in nearly 3000 managers completing in 4 months – 91% completions, 4.67 mean satisfaction score, and subsequently adopted as a Company-wide Manager learning requirement. I work with multiple executive stakeholders to lead the annual change management plans for field managers including change workshops, manager specific sessions during the annual Microsoft sales conference, and innovate to immerse managers in updated role requirements.
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Technical Skills Director, Worldwide LearningMicrosoft Feb 2017 - Nov 2017Redmond, Washington, UsLed the technical skilling team to innovate on skills assessment and development of programs to close skills gap of employees in technical roles.
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Readiness Events DirectorMicrosoft Sep 2016 - Feb 2017Redmond, Washington, UsPartnered with leadership to define strategic direction and execution of the final delivery of the final TechReady24 and S4 events.
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Global Operations Director, Worldwide ReadinessMicrosoft Jun 2014 - Sep 2016Redmond, Washington, UsStrategic alignment and operational execution of worldwide classroom, virtual classroom, and MOOC class deliveries, resulting in more 3000 classes delivered and more than 30,000 employees trained per year. Managed a $5 million budget efficiently and finding reductions of 16% YOY through process optimization and operational efficiencies. Led the transition to managed service solutions for operational support resulting in reduced churn and better support of our stakeholders. Stabilized the global operations team after a major operational model change, resulting in employee satisfaction of 92 in year 1 and 98 in year 2.
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Director Of Professional CertificationsMicrosoft Oct 2009 - May 2014Redmond, Washington, UsDefined product strategy and implemented the Microsoft technical certifications, including the Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Solutions Associate (MCSA), and the Microsoft Technology Associate (MTA) certifications worldwide, through field teams resulting in $75M+ rev/year. • Collaborated with field sales teams to address customer and partner needs, landing products in local markets • Partnered with the product & audience marketing team to implement the messaging framework and land marketing campaigns in market
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Group Manager, Content PublishingMicrosoft Apr 2005 - Oct 2009Redmond, Washington, UsManaged a world class exam development organization responsible for creating all Microsoft exam products. • Managed multi-million dollar English and Localization development budgets • Improved exam customer satisfaction by 10 points in 2 years • Delivered nearly 800 English and localized exam products in 2 years, increased capacity by 155% over two years while reducing headcount by 10
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Senior Consultant, Instructional DesignerCodesic Consulting Jun 2003 - Mar 2005Montreal, Quebec, CaDesigned a 2 phase training program for the City of Seattle, managed team of 6 through the strategic design, development, and implementation of the $1.45 million training program, coming in 41% under budget. -
E-Learning Curriculum ManagerOracle May 1999 - Jun 2003Austin, Texas, UsManaged self study e-learning product development, defining processes, and release of self-study technical training products that produced $34.7 million in direct revenue. • Managed ‘shut down’ of a cross-functional team of 9 • Created new Self Study Online product and development model, resulting in a 100% reduction of CD production costs, and showcased Oracle’s iLearning LMS -
Instructional DesignerBoeing Sep 1997 - May 1999Arlington, Va, UsDesigned curriculum as part of an ASTD award winning team, awarded for an integrated learning system for Boeing Mechanics pre-hire training. -
Cost Management AnalystBoeing Aug 1996 - Sep 1997Arlington, Va, UsManaged costs and spending of NC Programmers on the F22 program.
Shelby Grieve, M.Ed. Education Details
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University Of IdahoAdult And Vocational Education -
University Of Alaska FairbanksMathematics And Computer Science
Frequently Asked Questions about Shelby Grieve, M.Ed.
What company does Shelby Grieve, M.Ed. work for?
Shelby Grieve, M.Ed. works for Microsoft
What is Shelby Grieve, M.Ed.'s role at the current company?
Shelby Grieve, M.Ed.'s current role is Global Leader | Manager & Leader Development | Global Program Strategy | Program Management | Learning Solutions.
What schools did Shelby Grieve, M.Ed. attend?
Shelby Grieve, M.Ed. attended University Of Idaho, University Of Alaska Fairbanks.
Who are Shelby Grieve, M.Ed.'s colleagues?
Shelby Grieve, M.Ed.'s colleagues are Reynold D'sa, Jamie Holloway, Chong Xue Yee, Zahar Sharun, Alessandro Caniglia, Sai Chaitanya, Gary Neitzke.
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