Shelby Ross Email & Phone Number

Van Nuys, Ca

Van Nuys, Ca

Simi Valley, Ca

* Oversee all orders from inception to completion, including management of production efficiency and quality control. • Create custom quotes for new orders, including pricing and creating art layouts to be reviewed by customer, including pricing and product sourcing.• Oversee all orders from inception to completion, including management of production efficiency and quality control• Implemented a tracking system in order to better follow orders through every stage of the production process, as well as reduce chances of potential errors• Create and maintain relationships with clientele, including progress correspondence on existing orders, follow-up calls and emails on potential orders, and periodic mail and email campaigns targeted toward new and existing clients• Manage all A/R and A/P accounts, invoicing, bill payments, mortgage and rent payments (paid and received)• Conduct monthly bank reconciliations for all accounts (including the corporate account and the LLC), and create and maintain company budgets.

• Conducted daily property-listing updates to company website and applicable rental-listing websites• Acted as a communication liaison between clients and the agents, as well as between property owners and clients and/or agents• Managed and maintained a comprehensive internal database consisting of over 500 rental properties• Oversaw collection and processing of more than 500 monthly rent payments• Processed rental applications and validated renter information

• Regulated quality-control of loan officers and loan processors• Managed loan processing due-diligence• Oversaw public relations, including conducting client meetings and acting as the company representative at industry events• Orchestrated advertising campaigns, including bulk mailings to potential clientele

• Acted as property manager for a small number of out-of-state investment properties, including service calls, and receipt of rental payments• Executed monthly bookkeeping duties, including receiving rental payments, any bill and/or service invoice payments, reconciliation of accounts, and mortgage payments• Acted as personal and administrative assistant to founder

• Oversaw inventory management and assisted owner in purchasing• Managed employees• Opened and closed location, and performed audits• Created store displays and marketing materials

Bachelor Of Arts (B.A.), English Literature, With Honors: Magna Cum Laude

Graduated Magna Cum Laude in English. Specific areas of focus include: multicultural literature, early American literature, and literary.

A.A., Humanities