Sheldon Mcgregor Email & Phone Number

Santa Fe Springs, California, United States

Greater Los Angeles Area

Manage all Customer Service Sales Representatives (CSSR) to achieve Toyota-Lift of Los Angeles' objectives in sales, profit and customer satisfaction.• Obtain objectives in Parts, Service and Rental department goals in Sales, Gross Profit and Department pre-tax profit for all CSSR personnel. • Establish goals for sales, quoting, prospecting, and customer calls for the CSS sales team• Assess CSS Representatives to assist them in selling techniques and strategies• Travel with CSSR team when necessary to build customer relations and needed training • Develop marketing strategies for increasing parts, service and rental sales• Build a new customer base in parts, service and rentals• Plan and hold monthly CSS Representative meetings to meet corporate objectives• Plan weekly training classes for the CSSRs to increase selling skills, time management and customer relations• Review commission statements for the CSS Representatives before submission to payroll• Evaluate CSS Sales Representatives on an annual basis with written performance reviewsOther Positions Held:Service SupervisorWarranty AdministratorRental AdministratorShipping & Receiving

Bachelor Of Science (Bs), Kinesiology And Exercise Science

Activities and Societies: Baseball Team

Education record

Activities and Societies: Baseball Team