Sheldon Russell Email and Phone Number

- Continued quality control vigilance ensures flawless execution of $1.1M annually towards complex facility upgrades- Provide logistical & statistical support to resource advisors and headquarters- 100% accuracy- Responsible for a multitude of Facility and resource functions, valued at over $8M – schedule, prepare classrooms, and initiate quality control IT checks - Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills- Maintain accurate and complete student records as required by state and federal laws- Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, study habits and career planning- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.- Prepare reports required for quarterly and annual budgets, expenditures for supplies, equipment, travel, training, and other authorized payments.- Determine charges for services requested, collect deposits or payments, or arrange for billing.

Greeted customers and ascertained each customer wants or needs.- Operated forklift and reach trucks to unload incoming deliveries, inventoried and loaded on storage racks- Assisted the department manager in training and developing new hire associates in each department; ensured customers received excellent service. - Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.- Assisted Pro Contractor Department requesting special orders, utilized sales associate experience to sell Home Depot products from all departments within the store.- Describe merchandise and explain use, operation, and care of merchandise to customers. -- Provided valuable input in to merchandising decisions to the Store Management Team. - Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.- Performed various functions within the Building materials/Lumber/Millwork departments as required by section supervisor and managers within the store. -- Demonstrated use and operation of merchandise within the sections as required.

- Managed a dental treatment facility with a staff of 40 dental officers and enlisted personnel by planning, organizing, and directing sub-professional activities.- Formulated, implemented and diligently managed annual facility budget of 1.2M in supplies and equipment ensured highest quality of patient care provided to local military and retired population.- Monitored monthly supply account expenditures, weekly/monthly supply back order listings, and miscellaneous documentation required for managing budget for accuracy or adverse expenditures- Quarterly training sessions were conducted with budget and supply personnel on updates or changes to the cost center management procedures- Conscientious reorganization of the dental supply system and intensive training of 4 highly motivated junior NCO’s resulted in timely distribution and maximum availability of supplies and equipment for the staff.