Sheldon Smuts Email & Phone Number

Queensland, Australia

As a Senior External Technician with extensive experience in IT infrastructure, server administration, and technical support, I bring a strong skill set in managing complex systems and networks to ensure seamless operations. I specialize in server management, data-center monitoring, network support, and troubleshooting, with a focus on maintaining and enhancing internal infrastructure for optimal performance.Key Expertise & Accomplishments:* Server & System Administration:… Show more As a Senior External Technician with extensive experience in IT infrastructure, server administration, and technical support, I bring a strong skill set in managing complex systems and networks to ensure seamless operations. I specialize in server management, data-center monitoring, network support, and troubleshooting, with a focus on maintaining and enhancing internal infrastructure for optimal performance.Key Expertise & Accomplishments:* Server & System Administration: * Oversee and administer server environments, including user/group management, security permissions, and group policies. * Monitor event logs and system resources to identify and resolve issues, ensuring smooth system architecture integration.* Data-Center Health & Monitoring: * Utilize advanced management tools to monitor data-center health, responding to hardware issues and coordinating repairs as necessary. * Play a pivotal role in building, testing, and maintaining new servers to support business growth.* Network Infrastructure Support: * Manage and support a wide range of technologies, including servers, routers, switches, firewalls, printers, and phones. * Ensure the stability and security of internet, intranet, LANs, WANs, and other network segments.* Technical Support & Troubleshooting: * Provide high-level technical support to the help desk and other teams, troubleshooting complex system issues and identifying root causes. * Offer guidance on resolving technical problems quickly to minimize downtime.* Project Management & System Upgrades: * Lead key IT projects, including hardware installations, new site setups, and server migrations. * Manage OS and SQL server upgrades and execute medical software migrations (Best Practice, Medical Director) with minimal disruption to operations.* Routine Audits & System Security: * Perform regular system audits, including backups, and implement best practices for data security and compliance. Show less

Brisbane, Queensland, Australia

Finding candidates and foster long-term relationships with them, understanding the clients’requirements and deploying recruiting methods to attract candidates (e.g., job advertising, evaluate resumes and applications sourcing candidates using databases and social media etc..).Assume responsibility of pre-interview screening match the most suitable candidates to different positions facilitate and finalize agreements between candidate and employer.

Singapore

High focus on guest interaction with guest satisfaction as the greatest importance. Such as, answering complex questions with scientific facts in an appropriate manor. Responsible for Training and educating new team members. Responsible for the health and safety of both team of employees and animals. Took charge in unforeseen situations whilst issuing the highest level of professionalism during stressful and dangerous moments. Training the animals to maintain mind stimulation and to perform new… Show more High focus on guest interaction with guest satisfaction as the greatest importance. Such as, answering complex questions with scientific facts in an appropriate manor. Responsible for Training and educating new team members. Responsible for the health and safety of both team of employees and animals. Took charge in unforeseen situations whilst issuing the highest level of professionalism during stressful and dangerous moments. Training the animals to maintain mind stimulation and to perform new behaviors showcasing their abilities. Detailed record keeping of every interaction using online animal record site OERCA.net. Show less

South Africa

Started my own company to perform desktop support, web design, graphic design and server administration. Did work for private estates and small business to help them grow and set up for the growth of new technologies to help their industries.

Ramsgate South Africa

Atlantis The Palm Dubai

Managing a team of ten I had to plan out the day-to-day tasks and arrange the schedule for customer interactions. At the end of each day, I was my responsibility to send out three main reports customer, animal health and a detailed review of the day and how each colleague performed during their duties. During my time working at Atlantis, I work closely with high profile customers giving them the five-star service they expected while maintaining the highest level of professionalism even… Show more Managing a team of ten I had to plan out the day-to-day tasks and arrange the schedule for customer interactions. At the end of each day, I was my responsibility to send out three main reports customer, animal health and a detailed review of the day and how each colleague performed during their duties. During my time working at Atlantis, I work closely with high profile customers giving them the five-star service they expected while maintaining the highest level of professionalism even preforming my duties while being recorded for television. Detailed record keeping of every interaction using online animal record site OERCA.net. Show less

Olive Dale, Johannesburg, South Africa

Focus was on sales of new PC’s and computer hardware, assisted in the repairs and upgrades of costumer desktops and laptops. Was given the job of shop manager and had to do inventory, as well as opening and closing of the store on a daily basics.

Gateway Durban, South Africa

Duties and Responsibilities – • Supervised club activities; including Surfing, Skating, Rock climbing.• Reception skills; over the telephone customer service, face-to-face customer service, booking and cashier.• Instructing Surfing, Skating and Rock climbing.• PR Duty, promoting the facility within the local area.• Bartender work during events and functions.

Higher Diploma, Information Technology, A

Database Systems (MySQL) - A Network Technology – A IT Project Management – A Object Oriented Programming (Java) – A Computer Security –.

International Foundation Diploma, Information Technology, A

Academic & Research Writing Skills - A Effective Communication and Presentation Skills - B Mathematics - A Programming Principles.

High School, Fitting And Turning, Technical Drawing, Science, Maths, Afrikaans And English, 10