Sheldon Witcher Email & Phone Number

Rocky Mount, Va, Us

Virginia, United States

- Collaborated with TM to restructure a retail c-store's made-to-cook program and identify equipment needed - Created food item par levels for MTC based on historical data to increase margins and reduce waste.- Reduced overtime hours by effectively staffing my location- Redesigned and implemented a more simplified version of the daily employee paperwork to be beginner-friendly- Successfully cross-trained staff in both food service and retail c-store duties, improving operational flexibility in a high volume environment- Introduced a “cook less, more often” policy, significantly reducing waste and shrink- Enhanced crew productivity by streamlining shift responsibilities throughout the week

- Mastered store operations at Burger King as a Food Service Manager Trainee- Mastered retail convenience store operations as a Retail Manager Trainee (Stop in Food Stores / Joe's Kwik Mart)- Assisted in the launch of Moore's Hotdogs partnership at multiple retail convenience locations

Roanoke, Virginia, United States

AAS: Criminal Justice AAS: Information Systems Technology: Cyber Security And Networking Specialist (in progress)

Iselin, New Jersey, United States

Successfully completed the Inspire Brands Dunkin' Franchise Learning Program, a hands-on, comprehensive internshipGained expertise in opening and closing procedures, ensuring seamless daily operationsMastered inventory management, including tracking stock levels, placing orders, and minimizing wasteLearned all prep activities, such as brewing coffee, sandwich assembly, and setting up the kitchen for serviceDeveloped proficiency in coffee builds, from specialty drinks to brewed coffee, maintaining consistency and qualityBuilt a variety of sandwiches according to Dunkin' standards, emphasizing speed and accuracyFamiliarized with various coffee types, including espresso-based drinks, cold brews, and flavored optionsManaged food safety and cleanliness standards, ensuring proper storage and handling proceduresTroubleshot and maintained store equipment to minimize downtime and boost efficiencyEngaged in customer service best practices, consistently delivering a positive guest experienceFully certified by Inspire Brands for Dunkin' restaurants as of November 2024

Rocky Mount, Virginia, United States

Roanoke, Virginia, United States

- Underwent training in tax law and theTaxSlayer software through the IRS Volunteer Income Tax Assistance Program (VITA)- Intook and interviewed clients to ensuretheir documents were in order and clarifyspecial circumstances- Prepared 1040 forms for low-incomehouseholds- Compiled exit survey data in Excel

Associate'S Degree, Information Technology: Cyber Security Specialist

Associate'S Degree, Criminal Justice/Law Enforcement Administration