Sheldon Yang
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Sheldon Yang Email & Phone Number

software engineer at Intel Corporation at Intel Corporation
Location: Shanghai, China 4 work roles 1 school
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Current company
Intel Corporation
Role
software engineer at Intel Corporation
Location
Shanghai, China
Company size
133841 employees

Who is Sheldon Yang? Overview

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Sheldon Yang is listed as software engineer at Intel Corporation at Intel Corporation, a with 133841 employees, based in Shanghai, China. AeroLeads shows a matched LinkedIn profile for Sheldon Yang.

Sheldon Yang previously worked as software engineer at Intel Corporation and QA at Htc. Sheldon Yang holds Bachelor Of Science (Bs), Electrical, Electronics And Communications Engineering from Shanghai University Of Science And Technology.

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Intel Corporation

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About Sheldon Yang

A senior technical engineer in Motorola Mobility. Worked in customer service center management and Field testing. Excellent knowledge in mobile phone and tablet software architecture and functions. Skilled in phone software issue troubleshooting and technical problem analysis, provide technical support and solution to internal and external customers. Experienced in new product filed testing, test case create and develop, software issue finding, software installing and application debug.11 years work experience in mobile phone software function testing, field testing, operator testing, skilled in test project management and team management in Motorola Field Test team. 7 years work experience in technical support to service agent and hotline in Motorola service center.Well know software limitation, provide innovative proposal to improve product quality and user experience.Effective communication skill with internal collaboratively teams include product marketing team, quality team, develop team and service team for problem solving.Strong leadership capability to lead regional field test team to perform all Motorola mobile phone carrier testing, feature testing and field testing.

Listed skills include Senior Test Engineer, Test Management, Manual Testing, Technical Support, and 14 others.

Current workplace

Sheldon Yang's current company

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Intel Corporation
Intel Corporation
software engineer at Intel Corporation
santa clara, california, united states
Website
intel.com
Employees
133841
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4 roles

Sheldon Yang work experience

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Qa

Htc

Shanghai

Jan 2013 - Apr 2013

Senior Testing Engineer And Regional Team Leader

Motorola Mobility

Shanghai

Lead field test team complete all Motorola Mobile phone test requirement>Arrange each product test schedule, test cycle, test content and assign team workload >Lead team to improve test process continuous to increase testing efficiency, reduce test cycle time, increase test quality and reduce issue escape In charge of operator coordination and provide technical supporting>Arrange and support new feature test with operator, provide new product technical support to operator and each vender>Find, track and fix all technical and software related issuesBe in charge of several Motorola key products field testing>Setup test schedule, test cycle and content base on different products and feature list>Capture each software and hardware issue, provide reproduce step and data log, and cooperate with developer about issue analysis and solving.>Track product quality issue and feedback after SA. Provide technical support to service team and provide technical solution to some mobile phone forum. Such as how to setup email, how to do sync, how to identify a problem and resolving issue etc

Dec 2001 - Dec 2012

Technical Support

Motorola Mobility

Shanghai City, China

Provide technical support to whole Motorola service agentsAnalyze and provide solution to customers and hotline escalations Draft and release technical bulletins to about technical issue solutionsAct as the bridge between hotline and researcher to solve new issue.Analyze hotline data and service center’s feed back to improve product quality and user experience

Dec 1994 - Jan 2001
Team & coworkers

Colleagues at Intel Corporation

Other employees you can reach at intel.com. View company contacts for 133841 employees →

GS Grettchen Salas Grettchen Salas Colleague at Intel CorporationCosta Rica View → JP John Paul Cummins John Paul Cummins Colleague at Intel CorporationIreland View → MM Madhan Mohan Madhan Mohan Colleague at Intel CorporationBengaluru, Karnataka, India View → DG Dan Gilroy Dan Gilroy Colleague at Intel CorporationAtlanta Metropolitan Area, United States View → SW Sabrina Wahid Sabrina Wahid Colleague at Intel CorporationHillsboro, Oregon, United States View → ID Itay Dery Itay Dery Colleague at Intel CorporationRamat Gan, Tel Aviv District, Israel View → TK Tomasz Krupa Tomasz Krupa Colleague at Intel CorporationTczew, Pomorskie, Poland View → WM Warren Magnuson Warren Magnuson Colleague at Intel CorporationHillsboro, Oregon, United States View → KK Kamil Kaminski Kamil Kaminski Colleague at Intel CorporationStockholm, Stockholm County, Sweden View → LY Laetitia Yii Siian Sim Laetitia Yii Siian Sim Colleague at Intel CorporationPenang, Malaysia View →
1 education record

Sheldon Yang education

  • Shanghai University Of Science And Technology
    Shanghai University Of Science And Technology
    Electrical, Electronics And Communications Engineering
FAQ

Frequently asked questions about Sheldon Yang

Quick answers generated from the profile data available on this page.

What company does Sheldon Yang work for?

Sheldon Yang works for Intel Corporation.

What is Sheldon Yang's role at Intel Corporation?

Sheldon Yang is listed as software engineer at Intel Corporation at Intel Corporation.

Where is Sheldon Yang based?

Sheldon Yang is based in Shanghai, China while working with Intel Corporation.

What companies has Sheldon Yang worked for?

Sheldon Yang has worked for Intel Corporation, Htc, and Motorola Mobility.

Who are Sheldon Yang's colleagues at Intel Corporation?

Sheldon Yang's colleagues at Intel Corporation include Grettchen Salas, John Paul Cummins, Madhan Mohan, Dan Gilroy, and Sabrina Wahid.

How can I contact Sheldon Yang?

You can use AeroLeads to view verified contact signals for Sheldon Yang at Intel Corporation, including work email, phone, and LinkedIn data when available.

What schools did Sheldon Yang attend?

Sheldon Yang holds Bachelor Of Science (Bs), Electrical, Electronics And Communications Engineering from Shanghai University Of Science And Technology.

What skills is Sheldon Yang known for?

Sheldon Yang is listed with skills including Senior Test Engineer, Test Management, Manual Testing, Technical Support, Software Testing Life Cycle, Field Testing, Test Case Generation, and Customer Service.

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