Sheldon Jones Email & Phone Number

New Orleans, La, Us

New Orleans, Louisiana, United States

Greater New Orleans Area

As Associate Director I am responsible for assisting the Director in executing services and projects to support end user needs for technology adoption and integration by managing operations in three key areas: end user support, software distribution, and Help Desk services. I supervise eleven full time and student staff and four student workers that deliver technical support for onsite end users and laptop computer support. In doing so, I set quality and service goals, set up plans to realize… Show more As Associate Director I am responsible for assisting the Director in executing services and projects to support end user needs for technology adoption and integration by managing operations in three key areas: end user support, software distribution, and Help Desk services. I supervise eleven full time and student staff and four student workers that deliver technical support for onsite end users and laptop computer support. In doing so, I set quality and service goals, set up plans to realize these goals, and implement them.As Associate Director I review and maintain help desk services to insure service quality and efficient service design and delivery by analyzing root causes, defining training and support needs based on discovered trends, engaging staff in professional development and continuing education according to community needs, and promotes the use of innovative technologies and communication tools to support end user support services. I provide assistance to the Director in defining broader strategic goals and realizing them. The Associate Director must communicate the Director’s goals, enthusiastically engage campus constituents in change efforts, and demonstrate initiative in building collaborative services. Show less

New Orleans, La

Primary responsibilities included the supervision of all multi-media content production for the Tulane Innovative Learning Center, as well as the production of instructional, archival, promotional and documentary media material for many other university departments; supervised the daily operations of the ILC equipment lending facility; supervised student workers within the department; providing initial consultation with faculty who use and reserve equipment or request the use of technology… Show more Primary responsibilities included the supervision of all multi-media content production for the Tulane Innovative Learning Center, as well as the production of instructional, archival, promotional and documentary media material for many other university departments; supervised the daily operations of the ILC equipment lending facility; supervised student workers within the department; providing initial consultation with faculty who use and reserve equipment or request the use of technology enabled classrooms on the uptown campus; conducted faculty digital video production and post-production workshops; provided instructional technology and media technology research and consultation services to all divisions of the university; maintained a videotape library for faculty and staff; monitored Tulane’s on campus cable system for technical quality; coordinated satellite downlinks for the Tulane community and served as site coordinator during satellite teleconferences. Other responsibilities included publishing annual channel guide; supervising and maintaining the video bulletin board and channel guide messaging system. Show less

New Orleans, La

As part of the Innovative Learning Center of Tulane University, my responsibilities included assisting faculty members with multimedia projects including instructional and public relations videos. Early stages of this position also included the development of technology enabled classrooms. Working with the other staff, we systematically added AV resources to Tulane classrooms including computers, LCD projectors, DVD and other multimedia devices. Established a campus wide equipment lending… Show more As part of the Innovative Learning Center of Tulane University, my responsibilities included assisting faculty members with multimedia projects including instructional and public relations videos. Early stages of this position also included the development of technology enabled classrooms. Working with the other staff, we systematically added AV resources to Tulane classrooms including computers, LCD projectors, DVD and other multimedia devices. Established a campus wide equipment lending service for faculty members serving several hundred reservations each semester. Other responsibilities including the programming of a video bulletin board messaging system that was delivered across the campus promoting campus activities. Show less

Greater New Orleans Area

Major responsibilities included developing and implementing the artistic vision and focus of the organization and making major decisions about the program’s values and activities. Also supervised and evaluated artistic and technical personnel including access coordinators, workshop instructors, production crews, and equipment technicians. Other responsibilities: Developed, implemented and evaluated the program plan and budget for the year; produced videos for non-profit agencies, church groups,… Show more Major responsibilities included developing and implementing the artistic vision and focus of the organization and making major decisions about the program’s values and activities. Also supervised and evaluated artistic and technical personnel including access coordinators, workshop instructors, production crews, and equipment technicians. Other responsibilities: Developed, implemented and evaluated the program plan and budget for the year; produced videos for non-profit agencies, church groups, universities, and city government; video production, editing and computer graphic workshop instructor; acted as a spokesperson for the organization during speaking engagements; fostered the development of good relations with other cultural organizations by participating in joint activities; reported to the Board of Directors on a regular basis to provide an update of program activity. Show less

Greater New Orleans Area

Videography, Editing, Graphics Design, Director

Greater New Orleans Area

Responsibilities included producing Mayor Marc Morial’s live public affairs television program, “New Direction” in conjunction with WLAE-TV Channel 32. Other responsibilities were; video documenting and producing programs for major city events such as press conferences and topic specific issues; coordinated programming for the government access channel on Cox Communications; supervised the purchase and installation of all video production and press room equipment; developed and organized… Show more Responsibilities included producing Mayor Marc Morial’s live public affairs television program, “New Direction” in conjunction with WLAE-TV Channel 32. Other responsibilities were; video documenting and producing programs for major city events such as press conferences and topic specific issues; coordinated programming for the government access channel on Cox Communications; supervised the purchase and installation of all video production and press room equipment; developed and organized logistical procedures for city events and performed various production and technical duties for other city departments; served as liaison between the Mayor’s Communications Office and local television and radio stations during administrative announcements. Actively involved in the logistics for event planning for Mayor's public event and citywide presentations such as State of the City, budget presentations and award programs. Show less

Master'S Degree, Management

The University of Phoenix Master's program provided an excellent opportunity to study a broad range of topics that strengthened multiple.

B.A, Communications - Broadcast Production

Activities and Societies: Loyola University Community Action Program, Production Office Supervisor The Broadcast Production Major.