It Service Desk Analyst I
Current- Experience with: Delinea Secret Server, Microsoft 365, PRTG Network Monitor, VPN, McLeod, AD Manager, Meraki, Cisco Umbrella, Concur Admin- Help support the Service Desk for Business Technology- Assisting with creating Users in AD Manager- Setting up profiles and PCs for new Users- Promptly allocate incoming tickets to the appropriate department- Handle.