Shell Thomas-Quaile Email & Phone Number

St. Peter Port, Guernsey

Guernsey

London Gatwick Airport, England, United Kingdom

• Strong staff management skills accountable for a team of 320 managers, supervisors and multiskilled operatives, responsible for strategic development of the area, staff management across sites, . Responsible for staff training and engagement, rostering, distribution of deployment information, staff satisfaction, concerns and bereavements.• Trained in latest Covid-19 H&S standards, including PPE requirements, cleaning regiments and risk assessments required to set up and tear down a mobile site.• Great logistics and “thinking outside the box” skills, with a background in event management, I am used to reacting quickly and safely to complex problems and finding solutions to these.• Understanding of Regulatory Requirements having been with mobile testing unit teams since the launch of the program I have an in depth understanding of the SOP and the requirements form the DHSC on every deployment. I have experience in reporting van issues and equipment malfunctions.• Problem solverAchievements: Successfully undertook the doubling in size of her team at both sites simultaneously, growing from 8 vehicles and crew to 16 in three weeks. Successfully recruiting and training staff in a short period, delivering high end changeover documents working within tight deadlines for DHSC and developing strong strategies for tracking and tracing MTU vehicles.

London Gatwick Airport, England, United Kingdom

• Strong staff management skills accountable for a team of 40 multiskilled operatives, managing daily deployments and changes of information as the pandemic develops. Responsible for staff training, rostering and distribution of deployment information. • Trained in latest Sodexo H&S standards, including PPE requirements, cleaning regiments and risk assessments required to set up and tear down a mobile site. • Great logistics and “thinking outside the box” skills, with a background in event management, I am used to reacting quickly and safely to complex problems and finding solutions to these.• Understanding of Regulatory Requirements having been with the MTU teams since the launch of the program I have an in depth understanding of the SOP and the requirements form the DHSC on every deployment. I have experience in reporting van issues and equipment malfunctions.• Problem solver Achievements: Development of process and procedures to ensure correct staff tracking and training. Great relationships with RTS managers.

London, England, United Kingdom

High level of organisational skills. Managing all facets of event set-up, cross company relations, donor management, project management, and venue operations in the UK. (Including associated processes, procedures and legislation). Project manage end to end events. Responsible for delivering all special events within the fundraising team. Cover all aspects of multifaceted event delivery across a wide variety of fundraising events including: celebrity quizzes, gala dinners, fashion shows, carol concerts and high-end garden parties. Operations and logistics expertise. Soley responsible for event production in dry hire venues, collateral, room dressing, volunteer recruitment & management, running order, risk assessments and load in/out schedules for a gala ball of over 800 guests. Achievements: Restructure of the event logistics to deliver a more financially viable and effective event.

Fulham, London

Relationship building with key donors, understanding and developing relationships with mayor donors in order to increase event revenues. Including research and information retention. Provide financial accountability including budget creation, income generation and regular expenditure forecasting. Develop and maintain integral relationships with donors, fundraising committees, speakers, celebrities, sponsors, venues, volunteers and suppliers to facilitate event delivery in a timely manner within a restrictive budget. Marketing & social media development of all manner of event related promotion. Including developing social media campaigns, collating and managing newsletter content, event collateral and branding plans. Recruitment and management of diverse teams of staff and volunteers. Line manager of fundraising team members alongside managing teams of volunteers at all events. Strong administrative skills, including the coordination of thank you letters, liaisons with Clarence House, proofing marketing material, development of branded collateral. Achievements: Delivering difficult targets fundraising targets in a sector which is currently suffering from donor fatigue and noticing a decline in large sum donors.

Across Uk And Europe

Working at various events across the UK and Europe. • IMG Team Leader at London Triathlon and Colour Run.• BBC Children In Need gala fundraiser, acting as event manager to assist mayor event manage in delivery of gala evenings & VIP dinners• BUCS Snowsports event consultant

Southwark, London

• Cover all aspects of complex event delivery across a variety of sports including: skiing, cycling, equestrian, gymnastics and trampoline.• Coordinating all aspects of event delivery, scheduling, company relations, subcontractor management, project management, and venue operations both in the UK and abroad.• Responsible for including budget development, income generation and regular expenditure forecasting.• Relationship management within organising committees, National Governing Bodies, sponsors, venues, volunteers and suppliers to facilitate teamwork and benefits for all stakeholders.• Recruit, train and manage diverse teams of volunteers at both small and large scale events.• Strong administrative skills, including the coordination of flights, transfers, meal bookings and accommodation.

Sandown Sports Park, Esher, Surrey

Managed and organised competitions for BUSC in ski racing, snowboarding, and freestyle.• Acted as prime liaison with Governing bodies and BUCS to ensure support and growth ofUniversity Snowsports as well as negotiating contracts with BUCS and other sponsors.• Developed sales, marketing, logistics and operations plans in order to develop the businessneeds.• Organised staff rotas and managed staff on event days, gaining experience in motivating staff,problem solving, logistic management and developing operations management skills.Achievements: Developed health and safety procedures and event strategy development

• Managing and organising competitions for BUSC (British University’s Snow sports Council) in ski racing, snowboarding, and freestyle.• Founder and Manager of BUSC Elite Athlete Squad, dealing with logistics, organisation, accounting and funding.• Acting as prime liaison with Governing bodies to ensure accurate communication, support and growth of University Snow sports as well as negotiating contracts and gaining and managing sponsors.• Developing sales, marketing, logistics and operations plans which meet the needs of the business.• Organising staff rotas and managing staff on event days, gaining experience in motivating people, problem solving, dealing with logistical issues and developing operational management skills.• Putting protocols in place for long term development and sustainability of the business.

London, United Kingdom

• Worked as operations manager and sport psychologist developing prioritization, logistical andorganisational skills. Developing an understanding on how to run a business while practicing.• Ran sessions with clients dealing with performance under pressure, relaxation, visualisation,career development, match plans and personal development.• Developed initiative by proactively finding leads and new clients for company.

Responsible for purchasing, shipping and project management of engineering projects. Assisting the M.D. in project scheduling, sales admin, financing, database management.General administration, goods in, shipping and packaging.

Instructing classes of all levels, from first time skiers to advanced enthusiasts. Administering Full day Intensive Ski CoursesAssisting at the ski hire counter

Manning telephones with direct contact with clients from; Ensuring quick turnaround in answering queries via email or Live ChatHandling queries regarding pricing, bets and issues clients may have had with the online betting system.Dealing with complaints and feedback from clients.

Transition Scoping Project Conducting extensive research into the services available for disabled young adults who have moved beyond the children's hospice and require alternate servicesEstablishing and maintaining an extensive network of contacts and links within medical, educational and social settings to facilitate ease of transition from child to adult services Additionally conducting a literature review aimed at identifying gaps in current service provision by private/charitable organisations and the governmentPreparing detailed guidelines for nursing staff at the hospice to enable them to prepare young adults for their transition to other services

Dealing directly with international ski race teams from the USA, Canada, Spain, France, Italy and the UK including translating on their behalf. Including World Cup Skiers.Making all necessary arrangements for transport, accommodation and meals as well as dealing with the availability of training slopes.Liaising between the resort and the teams to ensure the teams had all they required throughout their stay in resort.

Bsc, Psychology

Activities and Societies: Loughborough 1st Ski Team Full ColoursGraduate 2010, 2:2) BASI: Alpine Instructor Level 1 Alpine Development.

Msc, Sport And Excercise Psychology

Activities and Societies: Alpine Ski ClubGraduated with Merit