Office/Service Manager for family owned HVAC company.

Project management in telecoms supporting national cellular companies. Travel coordination for 20 plus field personnel. Maintain schedule for field personnel and keep other project managers up to date on availability. Material and tool procurement. Logistic support of tools and materials as needed.

Project management in telecoms supporting national cellular companies. Travel coordination for 20 plus field personnel. Maintain schedule for field personnel and keep other project managers up to date on availability. Material and tool procurement. Logistic support of tools and materials as needed.

Responsible for receipt of all inbound service calls, dispatch of service calls to field technicians, telephonic support of technicians while on service calls, procurement of materials for entire company, and invoicing of all service calls and time and material jobs. Weekly upload of payroll for 10 field technicians into company based software. Responsible for distribution of over time for service calls. Responsible for company cell phone account. Including ordering new equipment, activating new lines, and streamline of cell phone plans and bill. Gathered information from service technicians in the field and provided quotes to customers as needed. Telephonic support to Director of Operations and Service Supervisor while out on sales calls. Respond to customers as needed. Various HR duties as assigned to assist Director of Operations.

Responsible for receipt of all inbound service calls state wide, dispatch of service calls to field technicians, telephonic support of technicians while on service calls, procurement of materials for technicians, and preparation of service calls for billing. Weekly upload of payroll for 10 field service technicians into company based software. Responsible for distribution of over time for service calls. Responsible for company cell phone account. Including ordering new equipment, activating new lines, and working with IT department for streamline of cell phone plans and bill. Gathered information from service technicians in the field and provided quotes to customers as needed. Telephonic support to Director of Service while out on sales calls. Respond to customers as needed.

Responsible for receipt of all inbound service calls state wide, dispatch of service calls to field technicians, telephonic support of technicians while on service calls, procurement of materials for technicians, and preparation of service calls for billing. Weekly upload of payroll for 10 field service technicians into company based software. Responsible for distribution of over time for service calls. Gathered information from service technicians in the field and provided quotes to customers as needed. Telephonic support to Service Manager while out on sales calls. Respond to customers as needed.

Responsible for the creation and implementation of Human Resource practices and employee code of conduct for a five person office. All accounts payable, accounts receivable, and administrative support for three loan officers and loan processor. Personal assistant to the President/Senior Loan Officer.

Creation of new education materials for the prevention of alcohol and substance abuse. Creation and distribution of monthly news letter to 150 clients in the surrounding 30 counties. Community outreach through local health fairs in the 30 county area. Duties included gathering material to distribute, set up of booth, and distribution of material to patrons of health fair. Responsible for keeping inventory of all materials for distribution.