Shelley Baisch Email & Phone Number

United States

Service Administrator

Boise, Idaho, United States

Boise, Idaho

• Logistics - procure and coordinate inbound and outbound domestic and international shipments company wide• Engineering operations and sales support - stage projects and post sales support• Corporate sales inventory and supply chain management• Order management - team of 3 processed over $200 million dollars in orders last year• Corporate asset management - over 200 employees, 8 locations• Imported, built and daily manage 1,884 configurations and metadata and coordinated movements • $750 thousand in uncollected revenue due to RMAs reduced to $65 thousand in one year

Boise, Idaho Area

• Locally coordinated operations for 23 million dollar health care delivery contract 13 facilities• Provided logistic and equipment support to medical, dental and behavioral health teams• Managed and provided accounting for $200 thousand dollar escrow account • Developed, implemented and monitored tracking for special diets for inmates• Processed grievances and posted results or responses back to IDOC administration• Consistently met and exceeded goals in facilitating procurement of medical equipment • Built and monitored statistics and suggested improvement• Licensing, credentialing, payroll, schedules, meetings & travel• Policy & procedure development, background clearances and on-boarding employees• ER/UM, ICD-9 coding, CQI, infection control

Boise, Idaho Area

Achieved Employee of the Month 2 times while serving at Motive Power, a Wabtec company. I was later hired there

Boise, Idaho Area

• Coordinated install and service of locomotive computer control systems to worldwide customers• Organized operations and assured compliance with delivery dates • Planning/Development and Project Management• Negotiated and administrated contracts • Technical writing - created and digitized locomotive service and maintenance manuals

Boise, Idaho Area

• Executive sales support and order management to top-producing hearth salesman • Owner base of contractors and developers throughout Idaho, Oregon, Washington and Nevada• Monitored jobs and coordinated residential and commercial HVAC/mechanical inspections• Peak install volume 50 per day• Verified job site readiness, schedule adherence and crew compliance with all regulations• Monitored licenses and later served as liaison with State of Idaho Division of Building Safety• Authored, designed and implemented multipurpose forms for inventory control and routing• Streamlining yielded cohesion, kept inventory in check and minimized dry runs• Headed up company-wide education with permitting processes, safety and job requirements• Overcame language barriers by designing bilingual cards for framing crews • Improved schedules by as much as 3 days and minimized dry runs • Communications ingenuity opened doors for repeat business by a positive presence on job sites• State and local inspectors wanted to use our model because it was so impressive

Boise, Idaho Area

• Completed job costing and progress reports for construction/developing companies• Compiled and analyzed data from architectural engineers and construction management into single report for financial examiners for progress payments• Detailed and modified contracts to fit specification and application

Boise, Idaho Area

• Exceeded production goals and accuracy expectations in transcription of digital voice dictation • Accounting/AR/registration, policies & procedure revision & update CPT and ICD-9 coding in diagnostic area of Saint Alphonsus Heart Center

Music Performance, General

Medical Administrative/Executive Assistant And Medical Secretary