At Delivery Associates (DA), we help governments and social impact organizations all over the world turn big ideas into everyday reality for the people they serve. DA Creative is our embedded creative agency, helping clients and partners weave compelling communications strategy and execution throughout their programs and policies. As Senior Project Coordinator, I also serve as operations manager, leading DA Creative to define, refine, and adapt our creative process with the goal of creating a standard that is efficient, effective, and sustainable for the team.My roles and responsibilities include:- Work with our team to generate and maintain SOWs for each project, including timelines, resource allocations, and budgets- Manage inbound requests from internal clients across Delivery Associates, triaging resources and timelines while building out a process- Develop and maintain budgets for projects- Track projects, invoices, and allocations for DA Creative within CMAP and with our accounting teamCoordinate invoicing for freelance talent, as well as invoices to clients - Manage project timelines and milestones for distribution within DA Creative, the larger internal team, and external clients. - Host weekly status with DA Creative to ensure project milestones are met, blockers are identified, and delays are addressed. - Facilitate communication between DA Creative and external clients or other internal departments to instill and enforce process, workflows, and tools that support the success of each account. - Conduct quarterly reviews of DA creative scopes and timesheets to adjust estimates and timelines moving forward

- Manage client projects related to branding, marketing, and digital communications. - Develop project charters, timelines, budgets, resource allocations, and delivery plans.- Maintain ongoing client communications and relationships and incorporate new requests into team workflows.- Translate Motivf’s core values, vision, and mission into on-brand visual assets and written messaging.- Manage a team of creative contributors, including copywriters, graphic designers, photographers, videographers, and analysts.- Ensure project timelines, budgets, resource allocations, and project objectives are on track.- Develop and monitor objectives and key results for high-level corporate strategies, internal creative projects, and client projects.- Lead Design Operations process, workflow optimization, and systems implementation.- Collaborate with other team leads to provide strategic thinking in all phases of business and project development.- Manage lead conversion and proposal process, including resource allocation, writing, formatting, and review.

- Manage client projects related to branding, marketing, and digital communications. - Develop project charters, timelines, budgets, resource allocations, and delivery plans.- Maintain ongoing client communications and relationships and incorporate new requests into team workflows.- Lead Design Operations process, workflow optimization, and systems implementation.

An advisory agency that brings together the human sciences with technology, business, and design to provide action-oriented services across diverse industries and economies.- Collaborate on market research, lead generation, and internal process improvement.- Contribute to projects relating to copy and content development, graphic design, corporate identity branding, communication strategy, and geospatial analysis.- Serve as Project Manager for client-facing work, including corporate branding, web design, and printed collateral design.

Explore project opportunities and partnerships, coordinate project bids, provide marketing and operations support, and manage exhibit planning and design projects.

- Oversaw training and development of employees directly and indirectly managed and made effective staffing decisions- Conducted and ensured the completion of performance reviews- Provided coaching, direction and leadership support to employees in order to achieve department, company and customer results- Managed the hiring process for new instructors (both external and internal to REI)- Mentored and coached instructors both in the field and in-store- Managed day to day logistical operations of field programs including instructor scheduling, store scheduling, customer communications (customer service issues), and course preparations- Supported Market Manager in training implementation and instructor assessment- Ensured fulfillment of budget goals, managed expenses to those goals - Contributed to program planning for the market- Coordinated and communicated program plans with in-market stores

Trail Mavens was created to empower women to be the fire-starters, the tent-pitchers, and the map-readers, creating opportunities for adventure, leadership, and starry-night campfire conversation in the Great Outdoors.- Secured and maintained Commercial Use Authorizations, reservations, and permits for all trips- Initiated and maintained relationships with federal and state land management agency partners including NPS, BLM, USFS, and CA State Parks- Prepared all internal trip documentation for guides to take into the field- Managed pre-trip logistics, documentation, and communication with trip participants and guides- Ongoing communication with guides and co-leaders re: events and scheduling - Oversaw risk management training and compliance of staff, and managed incident response- Managed trip inventory and web updates on website- Supervised the Logistics Manager and Social Media Coordinator- Communicated with prospective customers, answering questions via email and phone - Created content for blog and newsletter; made updates to drip email marketing campaigns- Managed Trail Mavens’ social media pages- Screened and hired trip photographers- Built payment plans for prospective customers

MABLE was created in response to the nearly five billion plastic toothbrushes that are produced every year, and eventually end up in our oceans and landfills. A sustainable alternative, MABLE brushes feature a biodegradable bamboo handle, vegetable-based non-toxic paint, and BPA-free nylon bristles. MABLE is dedicated to helping people make lifestyle changes by exploring eco-friendly habits, and establishing a "green" culture in our communities.-Write and update website copy, email campaigns, media releases, and regular blog content to include SEO input.-Research and coordinate with influencers for guest posting and interviews.

- Served as point of contact on all flora and fauna related issues on Camp Parks, particularly threatened and endangered species (TES).- Represented Camp Parks at meetings and conferences on TES issues. Provided governmental oversight to contracted TES and cultural resources compliance functions.- Oversaw the planning, development, coordination, and implementation of a scientifically valid TES and migratory bird compliance program for Camp Parks.- Reviewed military training activities and project proposals for impacts on TES and their habitats.- Prepared and submitted timely requests for funding in budget preparation process for projects relating to TES monitoring and management, invasive species management, and general habitat management.- Coordinated with state and federal regulators for natural resource management compliance.- Facilitated a balance between missions and requirements of multiple agencies.

- Coordinated with subject matter experts in government, academic institutions, and private industry to determine best approaches for biological projects on Fort Lee. - Incorporated spatial analysis into proposal, planning, and analysis stages of biological projects.- Developed proposals and cost estimates for internal project funding and external grants.- Designed and implemented annual inventory, monitoring and/or population survey programs for most faunal groups using various field techniques. Provided management and policy recommendations based on results.- Designed, developed and managed wildlife inventory databases; included use of VBA code.- Created and presented reports and executive summaries on status and/or results of biological inventory programs to senior staff.- Served as Contracting Officer’s Representative (COR) by acting as a business communications liaison between the Army and the Contractor and subject matter expert.- Maintained coordination with contractors and funders on project proposals, scopes of work, project management plans, timelines, budget, and receipt of deliverables.- Trained volunteers for field work. Conducted outreach programs for various public audiences on wildlife and habitat management and conservation topics.

- Provided GIS support to the Environmental Management Division through spatial analysis and/or cartographic products. - Coordinated with Subject Matter Experts throughout the installation to update metadata and maintain integrity of GIS data.- Ensured compliance with Army Spatial Data Standards for Facilities, Infrastructure, and Environment (SDSFIE).

- Provided support for multiple projects, including mapping of county tax parcels, determining transportation routes, field mapping, data management and organization.- Utilized Network Analyst, Tracking Analyst, Georeferencing, 3D Analyst, Spatial Analyst, PLTS Data Reviewer, and Model Builder.- Created and edited geodatabases, datasets, and shapefiles.

Aquatics ecology lab assistant: working on stream health assessment projects by sampling macroinvertebrate populations in streams and rivers. This position included field sampling as well as processing of samples in the laboratory.