Shellie Olszewski Email & Phone Number

Orlando, Florida, United States

Supports the success of the boutique through the achievement of team targets. Ensures a high level of brand and product knowledge to achieve a positive brand experience for the clients and repeat sales.

Lake Buena Vista, Fl

Oversee VIP Loge seating area of 2100-person capacity music hall. Work concurrently with onsite staff including management, security, bar and backstage to ensure guests' positive experiences with the venue. Serve as the primary liaison between business offices and invited guests during concerts and private events. Use information compiled by box office to streamline appropriate seating arrangements. Train both new and current employees. Successfully resolve conflicts.

Orlando, Florida, United States

Contribute to a customer-centric environment by supporting the store leadership team in service, selling, and daily processes.

Orlando, Florida Area

Created, developed, promoted and executed store events, including in store performances, artist signings, listening parties, co-promotional opportunities, and special events Record Store Day, Record Store Crawl, Record Store Day Black Friday/Small Business Saturday and bi-annual outdoor markets. • Produced over 300 onsite events and performances featuring artists including Childish Gambino, Machine Gun Kelly, THE 1975, A Day To Remember, Jeff Tweedy, Frank Turner, Tegan and Sara, Fozzy/Chris Jericho, Shinedown, and Thrice. Advanced production elements with tour manager/label contact to confirm tech, transportation and hospitality requirements; provided required backline; hired professional sound technicians; supervised the load in and load out of artists and all applicable parties; managed production crew by interfacing and making production arrangements and creating production crew schedules. Partnered with senior level Full Sail University course instructors to engineer and record both audio and video components of artist performances for unique content capture.• Developed and executed Park Ave CDs' annual Record Store Day celebration for 11 consecutive years, with each surpassing the previous record for both sales (highest daily sales in the store’s 30+ year history) and attendance. Booked and managed artist appearances (A Day To Remember, Manchester Orchestra, Sublime w/Rome, Chris Jericho/Fozzy, Blowfly), organized vendors, supervised set up and breakdown, and created a full program of customer engagement for the day.• Organized and managed the inaugural Orlando Record Store Crawl, an experiential concert tour across the United States created by Warner Music Group. Collaborated with WMG representatives to procure additional local retail partners, food and beverage stops, and artist performance for the culmination of the Crawl. Negotiated food, non-alcoholic drinks and performance for participants at no additional cost.

Orlando, Florida Area

Expanded and maintained inventory over several genres of music and lifestyle items by interpreting sales histories, communicating with sales representatives and other buyers, and applying knowledge of the customer base. Ordered and received product utilizing point-of-sale database and arranged product returns.

Orlando, Florida Area

Provided proactive, courteous customer service, conducted cash and credit transactions, and assisted in stocking, inventory, merchandising, and store opening/closing procedures.