Shelly Ashtar Email & Phone Number

- Leading several research studies investigating customer- and employee- behaviors- Developing and conducting research with various methodological approaches- Analyzing data utilizing complex statistical methods and models- Gaining behavioral insights from large-scale datasets- Presenting research findings to diverse audiences through reports and presentations- Collaborating with an industry partner to validate a sentiment analysis tool- Training and managing a team of… Show more - Leading several research studies investigating customer- and employee- behaviors- Developing and conducting research with various methodological approaches- Analyzing data utilizing complex statistical methods and models- Gaining behavioral insights from large-scale datasets- Presenting research findings to diverse audiences through reports and presentations- Collaborating with an industry partner to validate a sentiment analysis tool- Training and managing a team of undergraduate research assistants Show less

- Instructing undergraduate, graduate and MBA students in multiple classes in the topics of research methods, and organizational behavior- Advising students on research projects, from initial idea through findings presentation

Haifa Area, Israel

- Implementing, managing, and maintaining a new platform for managing experiments- Providing administrative and technical support for faculty and students

Organizational Development internship

Doctor Of Philosophy - Phd, Behavioral And Management Sciences - Organizational Psychology

Dissertation: “Affective displays in service interactions”

Master Of Science - Msc, Behavioral And Management Sciences - Organizational Psychology, Graduation Summa Cum Laude

Thesis: “The effect of customer emotion and work demands on employee unscheduled breaks: An investigation of chat-based customer service”

Bachelor Of Arts (Ba), Psychology, Cognition And Neuroscience