Observe and report any performance, compliance or staffing related issues to supervisorsManage and monitor patient flow, wait times, inventory levels and information logsMonitor monthly productivity reports and report any deviations as necessaryAddress any customer service related issues in a prompt and respectful mannerPromote team work, cohesiveness and effective communication among coworkersPerform blood collections by venipuncture and capillary techniques for all age groupsCollect specimens for drug screens, paternity tests, alcohol tests etc.Perform data entry of patient information in an accurate and timely mannerProcess billing information and collect payments when requiredPrepare all collected specimens for testing and analysisAdministrative and clerical duties as necessaryTravel to additional sites when needed