Shelly Combs Email & Phone Number

Senior Manager with over 35 years of management experience in mortgage originations and servicing. Currently manage the Remedy Management team that consists of repurchase, litigation, research, processing, HMDA, analytics and special projects. Responsible in managing risk mitigation activities minimizing financial exposure through reasonable and sustainable positioning. Establish cross-functional partnerships to support business initiatives. Accountable for audit and exam management, change control, regulatory/policy adherence, and 3rd party vendor audit and resolution. Ensures business requirements are identified, implemented, monitored and issues resolved. Development of policy, procedures, reporting, and controls for the Remedy Management team. Responsible for budgeting, planning, and contribution to future strategy.Developed and implemented new methodologies to mitigate credit losses.Negotiated settlements taking into account revenue and exposure while preserving the client relationships.Development of internal scorecards. Experience/Skills:Executive Leadership, Relationship Management, Operations Management, Staff Development and Capacity Planning, Performance Reporting & Strategy, Policy and Procedure Development and Implementation, Organizational Start-Up, Compliance Standards, Negotiation of Settlements, Process Re-engineering, GSE contractual knowledge, Repurchase Management

Listed skills include Credit, Banking, Mortgage Lending, Loan Origination, and 15 others.