Shelly Campbell Email & Phone Number

Lancaster, Pennsylvania Area

• Implement process for setup, configuration, monitoring and support of over 400 client server and various workstation back-ups using multiple technologies; as well as develop procedures for alerts, maintenance and.
• Develop scripts using PowerShell, VBScript and Lua (Kaseya) to automate install/uninstall of software, gather server/workstation data and fulfill client desktop/server maintenance procedures.
• Provide consultation to influence senior management and tech team members to convert all client and server antivirus software from Symantec to ESET and achieved over a 95% reduction of virus support issues.
• Install and configure a WAMP server (Windows OS/Apache/MySQL/PHP) on Windows 2012 R2 Server to host a network operations center application written in PHP and connecting to a Kaseya VSA SQL Server 2008 database. Made.
• Purchase and manage client domain names using various registrars. Add, update and configure client DNS records with various registrars.
• Troubleshoot technical queries and assist client users from small businesses of under 5 users to medium-sized businesses of over 60 users. Also assist in-house tech and development personnel with various issues..

Lancaster, Pennsylvania Area

• Assist front-end web developers with HTML and CSS coding along with generation of optimized images from website design files created in Photoshop. Assist back-end web developers with C#.NET coding and SQL data.
• Successfully managed migration of web hosting operation of over 100 websites from off-site datacenter environment to outsourced hosting environment within a schedule of 30 days without budget overrun.
• Collaborated with management and development teams to research, install, configure and support the implementation of Helm control panel hosting software for outsourced hosting environment – including all DNS, email.
• Ensured the stable operation of the in-house computer network and outsourced hosting environment - included providing client technical support, as needed.

Lancaster, Pennsylvania Area

• Assist with web development projects by creating HTML documents based on layouts created by the web designer, as well as work on desktop and network technologies. Hand coded HTML forms and static web pages along with.
• Provided technical and production support for over 30 desktop publishing projects and more than 20 website development projects including all client communication and management. Projects proceeding to completion on a.
• Contributed to adoption of the DotNetNuke content management system for building dynamic client websites instead of creating sites from scratch thus saving hours of development time and speeding up time of delivery..
• Managed migration of in-house web servers to a secure off-site datacenter environment.
• Provided training of clients such as Glatfelter Paper Company (company intranet) and Peerless Heater Company (public-facing website) on the use of DotNetNuke for updating and maintaining their sites. Developed.

• Developed Foxpro database procedures to convert and clean varying data file formats of physician provider information for printing in health care provider directories for Horizon Blue Cross Blue Shield of NJ, Highmark.
• Converted a Lantastic workgroup network to a Windows NT 4.0 Server domain including usage of Exchange 5.5 for email.
• Responsible for adoption of early web technologies for hosting of company website and email prior to install of local area network.
• Supported restructuring of an unprofitable family business into a profitable business in three years by slashing unnecessary expenses and paying off debt.

B.S., Mathematics

Education record