Shelly Richards Email and Phone Number
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Experienced Information Technology Project Manager with a demonstrated history of working in the insurance industry. Skilled in Databases, System Deployment, Software Documentation, Regression Testing, and Troubleshooting. Strong program and project management professional graduated from DeVry Institute of Technology.
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It Project ManagerCombined Insurance United States Apr 2015 - Present• Initiate, schedule, organize, and manage projects within the PMO organization. My responsibilities include assembling project plans complete with resource allocation for internal resources, subcontracted development organizations, and vendor appointed teams. • Spearheaded the development of the Bank of America Credit Card API iPad integration improving persistency by 4%. Working side-by-side with members of Treasury and Compliance to ensure PCI Stage-Gate and Pen Testing process was properly executed. • Oversight of full lifecycle software development (SDLC) for a multitude of projects on mobile, web-based, AS400, and mainframe applications. I act as a central point of contact for both vendors and business users/customers to ensure projects can be delivered on time, budget and according to specification. • Part of the Agile framework rollout team that instituted Agile best practices and framework. • Commended by senior management for handling difficult situations involving both internal associates and fellow business partners. • Independently reviewed requirements and provided feedback by showing a testing matrix and associated logs via test cases. • Extensive documentation of validated algorithms and regression testing further explained basic, regression, interface, integration, and system test plans along with entrance and exit criteria for components under test. Data Quality responsibility was further validated using import/export functionality of SQL/Access databases and data manipulation. • Gained experience on large scaled Quality Assurance projects and familiarity with a variety of test levels, methodologies, Jira, objected oriented analysis, and design. -
Technical Project ManagerMarketing Innovators International, Inc. Feb 2013 - Feb 2015Rosemont IlTechnical Project Manager (Feb 2013 – 2015) • Functioning as the Technical Project Management Lead, I have acted as a central point of contact between Marketing Innovators and its clients to ensure projects can be delivered on time, budget and according to specification. Working both with large organizations’ client PMO organizations as well as mid-size business appointed contacts, my responsibilities include assembling technical project plans complete with resource allocation for both internal resources, subcontracted development organizations, and the client’s appointed teams. • Communicating weekly status updates to all parties and incorporating requested changes or updates to the plan as mutually agreed upon while using SCRUM, Agile and waterfall methods to keep all parties engaged and moving towards a common goal. • As a proponent of the customer, I will, when necessary fulfill code review, QR and testing of developed applications to ensure client success. • Project managed mobile applications for Hyundai and Marketing Innovators. This required a collaboration of services to establish needed web services for the web-based rewards platform in accordance of the mobile applications and platforms requirements. -
Qa AnalystRiverside Publishing 2011 - 2012• Work with software product development teams to ensure product quality by taking a structured and methodical approach to ensuring data integrity and accuracy within proprietary software modules. Analysis of both business and data requirements led to development of test and production data patterns. • Validation of data files stored in Excel, Access and SQL allowed for logging, restoration of defects, and software execution test cases in both a manual and automated environment. Independently reviewed requirements and provided feedback by showing a testing matrix and associated logs via test cases. • Extensive documentation of validated algorithms and regression testing further explained basic, regression, interface, integration, and system test plans along with entrance and exit criteria for components under test. Data Quality responsibility was further validated using import/export functionality of SQL/Access databases and data manipulation. • Gained experience on large scaled Quality Assurance projects and familiarity with a variety of test levels, methodologies, Jira, objected oriented analysis, and design. -
Imaging Specialist/Desktop TechnicianMtm Technologies Apr 2010 - Dec 2010• Responsibilities including: Imaging via OSD (Operating System Deployment) through Microsoft System Center Configuration Manager (SCCM) 2007 SP2 Task Sequences for the application of a single standardized image to various hardware devices including desktop, laptop, and clinical devices for over 5,000 devices across the corporation. • Assistance with troubleshooting Active Directory 2008 pre-staging of devices, Group Policy Objects/Preferences and device driver libraries across more than 20 hardware platforms. • Logistics control of asset inventory of both new and returned inventory to accommodate a dynamic schedule for rollouts scheduled during both standard and after hours deployment. • Manual installation of various clinical software applications required for the major hospital facilities and various satellite locations across the Chicago land and Northwest Suburbs. • Quality control of final device configuration prior to being placed at End-User workspace and communication of roadblocks and special accommodations created for lead technicians responsible for rollout of designated area.
Shelly Richards Skills
Shelly Richards Education Details
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Devry Institute Of TechnologyBachelor'S -
Computer Sciences
Frequently Asked Questions about Shelly Richards
What company does Shelly Richards work for?
Shelly Richards works for Combined Insurance United States
What is Shelly Richards's role at the current company?
Shelly Richards's current role is IT Project Manager l Scrum Master at Combined Insurance.
What is Shelly Richards's email address?
Shelly Richards's email address is sh****@****ned.com
What schools did Shelly Richards attend?
Shelly Richards attended Devry Institute Of Technology, Moraine Valley Community College.
What skills is Shelly Richards known for?
Shelly Richards has skills like Regression Testing, Active Directory, Software Development, Test Cases, Sql, Visio, Manual Testing, Databases, Quality Assurance, Group Policy, Software Documentation, Software Installation.
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