Shelly Walker Email & Phone Number

Huntsville, Alabama, United States

* Assist the Vice President of Student Affairs through task prioritization, budget-management, information distribution, content creation and editing, and calendar management* Ensure that foundational student-grants are monitored and distributed according to established policies* Manage and reconcile a departmental budget of over $1M* Continually review.

Huntsville, Alabama Area

* Create requisitions and reimbursement encumbrances for services, supplies, and travel using the Banner Software system* Adhere to FERPA and HIPPAA laws when discussing and handling student records* Responsible for reconciling over $20K of requisitions within a month* Arrange domestic travel arrangements to include registrations, reservations, and.

Huntsville, Alabama Area

* Create, modify, and review webpages for multiple departments using JOOMLA software.* Reconcile high-value procurement card purchases for employees in the Facilities and Operations Department using Works interface software.* Arrange lodging and transportation for employees traveling local and long distances.* Ensure employees are reimbursed for business.

Redstone Arsenal

* Incorporated Department of Defense Instructions (DoDi) to maintain accreditation standards.* Created letters, memorandums and written correspondence in accordance with AR 25-50. * Prepared meeting minutes for the center director.* Arranged appointments for employees’ periodical physicals and immunizations ensuring they are compliant with medical.

Huntsville, Alabama Area

* Resolved customer complaints through active listening and empathetic positioning; 97% rating in customer satisfaction surveys.* Informed customers of device and network requirements when traveling outside of the USA.* Continuously trained on effective, communication techniques used to engage the customer.* Collaborated with team members to discover.

Baghdad, Iraq

* Monitored the assignment of computers and supporting peripherals such as desktop monitors, hard drives, memory cards, thumb drives, and keyboards.* Administered intranet accounts; determined the accessibility level of public and departmental folders for employees.* Created multimedia slide presentations and graphic displays for project management.

Fort Hood, Texas

* Counseled enlisted soldiers on performance of duties, and individual responsibilities.* Developed Sergeant Time-Training events to ensure that soldiers were efficient in their respective MOS (Military Occupational Specialties)* Maintained records of all training events in accordance with DoD (Department of Defense) requirements.* Ensured NCOs.

Bamberg Area, Germany

Scheduled training sessions and obtained training aids such as simulated land mines, hand-held radios, and human mannequins for first aid instruction.* Reserved firing ranges for weapons training, and ensured the availability of ammunition.* Designed new document template which streamlined and expedited training requests.* Categorized training records of.

B.A. English, Professional Writing

Certificate - Six Sigma Green Belt

Six Sigma Green Belt is an online professional development course offered by Villanova University

Master Of Arts (In Progress), English