Shelly Wallace Email & Phone Number

Cincinnati Metropolitan Area

My role acts as the main Learning & Leadership Development point of contact for a business function within E.W. Scripps. I work with business leaders to determine learning plans for the business function. I define and implement the agreed upon learning solution to meet the needs of the business and measurably improve employee performance. I am accountable for overall effectiveness of learning and development services and products for the business units I support. I am responsible for defining success measures in partnership with the business and HR partners. I identify resources and partner with other functions to create impactful solutions.

Cincinnati, Oh

Identifies, develops, and manages client relationships with local businesses, government, and nonprofit organizations. Partners closely with clients to provide training solutions that strategically improve their business outcomes. Programs include: Leadership, Lean/6 Sigma, Project or Change Management, Innovation, Strategic Planning, and Cultural Competence.• Assesses and analyzes clients’ needs, and develops, implements, and manages professional development programs leading to efficient and impactful company systems change, and socially and emotionally intelligent leaders.• Teams with government client and facilitator to complete needs assessment resulting in professional development curriculum including leadership, communication and team building programs.• Partners with clients and facilitators to develop “Client University” curriculum, achieving 4.8/5 on training evaluations with participants demonstrating competencies resulting in leadership development and succession.• Collaborated, planned and implemented transfer of 100% of programs from live classroom to virtual learning.• Developed curriculum and trained XLC facilitators on use of virtual platform, and best practices for online learning. Currently facilitating program for clients, receiving outstanding evaluations.• Valued as top customer relationship leader resulting in strong customer satisfaction and client retention of 99%. • Met or exceeded annual revenue growth goals (2008-2019). Increased revenue an average of 13% annually.

Cincinnati, Ohio, United States

• Designed and facilitated corporate English communication programs for future managers of a Fortune 50 consumer goods company. Participants doubled their TOFEL (Test of English as a Foreign Language) scores to 850.• Analyzed communication skills, designed and facilitated customized individual and diverse small group training to non-native speakers of American English to improve articulation, grammar, intonation, vocabulary and presentation skills. Average articulation change was 60%.• Partnered in designing and sold programs for corporate employees to understand other cultures (including Japan, China and India), increasing their cultural competence.

Cincinnati, Ohio Area

Managed business and facilitated programs nationally that provided continuing education for speech-language pathologists (SLPs) and English as a second language professionals. Supervised part time administrator and trainers.• Designed and facilitated Compton P-ESL (Pronouncing English as a Second Language) continuing education programs, training 100s of participants each year.• Created and facilitated the "Marketing Tools You Didn’t Learn in School" program, providing the education and tools for SLPs to develop and run successful businesses.• Increased profit by a minimum of 15% annually and increased number of program attendees by 10% annually.

Cincinnati, Ohio Area

Developed and facilitated corporate communication training programs for nonnative speakers of American English. Increased revenue 12% annually.

Cincinnati, Ohio Area

• Analyzed, redesigned and updated training curriculum in partnership with Business Advisory Council. • Increased number of program participants by 50%.• Secured internships and jobs for 100% of participants.

Cincinnati, Ohio Area

• Designed and facilitated training of software and operating systems

Cincinnati, Ohio Area

• Evaluated communication and designed training for developmentally disabled children birth to 18 years. • Coached and mentored parents.

Master Of Science (Ms)

Bachelor Of Science (Bs)