o Assist the Director of Homes and Community Manager with the sales/buying process o Create necessary documentation to support the Director of Homes in all aspects of Tiny Home sales closings o Assist with home closings including assembling closing files, setting closing dates, updating CRM database system accordingly, making updates to various spreadsheets, dissemination of closing doc information to outside resources, and maintaining inventory of blank and prefilled documentso Manage pre-sale warranty documentation: o Warranty documentation paperwork prepped/sent to manufacturero Gather needed punch lists from build out crew to accommodate warranty paperworko Maintain home, lot, and buyer information in the companies’ CRM data base (ZOHO) o Assist sales team with daily/weekly resale listings including taking photos and updating website o Manage all aspects of front reception area needs including:o Greeting all guests, owners, and clients professionally and cordiallyo Answering phones, directing calls, and providing basic community information to potential new home ownerso Maintain marketing collateral

Security Solutions of America, Proposal Coordinator - Remote 06/2017 – 04/2023Manage entire bid proposal process from beginning to end including, but not limited to:o Search internet sites and various portals for bid opportunities that are suitable to pursueo Read bid docs to ensure opportunities are a good business fit being mindful of any items that disqualify us from participating, and pulling out any verbiage that needs legal team’s approvalo Coordinate proposal process with the team to fulfill various requirementso Create Costing Sheet (pricing) for team to review proposed bill rateso Gather necessary information from dbase and team to build and fulfill proposal requirements to present company’s capabilitieso Create Proposal documents for submission following all detailed, specific formatting and submission requirementso Submission of all proposal files as required via online portal or hand delivery. If hand delivery, coordinate all necessary requirements including sending files to the team along with very specific direction/instructions for submissiono Follow various sites to watch for award notificationso Distribute win/loss info as required to all necessary partieso Track win/loss dataSales Admino Manage Excel Sales Pipeline reporting spreadsheet. This consists of preparing/sending roughly 20 individual reports filtered from the master to each team member for updating, then incorporate updated returned docs from the field into master, filter/sort and gather various data points for reporting to upper managementBilling Specialist (06/17 – 12/17)o A/R – Processing and entry of weekly client billings based on employee hours from multiple locations.o Assist CFO with various marketing related projects on an as needed basis.

Office Administration* Interface with customers, vendors, and other entities via telephone and email.* Manage logistics for trainings including securing venue/hotel (RFPs & Contract Negotiations), equipment rental, catering, materials shipping, etc.* Management of public training including trainee registration management, support, and correspondence. Preparation/shipping of instructor supplies including tent cards, roster, and evaluations. Invoice and quote preparation as needed.* Administrative support including answering phones, sorting mail, daily bank deposits, ordering office supplies, and providing logistics for high end Holiday Party.* Web Store management including ordering software kit materials and kit creations, processing online order fulfillment, USB and DVD creation, and shipping via UPS and USPS as needed.* SalesForce and SharpSpring database maintenance entering new contacts and leads, updates as needed, and scheduling follow up notices for CEO.QuickBooks* A/P – Entry of monthly contractor invoicing including verification of billing accuracy.* A/R – Processing and entry of monthly outgoing client billings based on contractor invoicing.* Tracking of VAT from training registrants for quarterly reporting and payment.* Monthly American Express and Paypal verifications and reconciliations through QBO.

* Assist with scheduling meetings in Outlook and ensure any scheduling conflicts are resolved.* Manage various Outlook calendars for tracking of team PPL, events/tradeshows and meetings.* Assist sales and marketing team with logistics for shows and conferences including flights, hotel, show registrations, etc.* Enter Vice President’s work time in payroll reporting system and approve team’s time on behalf of executive.* Prepare expense reports for Vice President and process sales and marketing team’s reports for Vice President’s signature.* Process team’s contractor and vendor invoices.* Coordinate travel schedules, flights, hotels, cars, travel docs (e.g. Visas) for SVP and sales/marketing teams.* Scan new business cards to Outlook contacts and send for input to Constant Contact.* Maintain demonstration equipment including inventory, internal set up for interviews, meetings, etc.* Prepare meeting space, demonstration & audio-visual equipment, meeting materials, and refreshments for meetings.* Provide initial welcome and assistance to company visitors.* Maintain NDA and Evaluation Agreement databases including master list documentation, scanning, and filing.* Manage domestic and international shipments including customer orders, customer samples and equipment for sales team.* Procure equipment including samples, demo inventory restock, and trade show materials.* Assist admin team with various events and meetings, i.e. all-hands meetings, Christmas party, company picnic, etc.* Coordinate new hire onboarding with HR, including work space prep, add to recurring meetings & anniversary date lists, set up phone conferencing account, team lunch, and schedule meetings for first few days.

Office Administration* Administrative client support including answering phones, sorting mail, phone set up, contract/lease maintenance, set up of and necessary paperwork for both client quarterly reviews and client selection committee meetings and periodic mass client email announcements. * Office support including ordering of office supplies, sending time sheets for payroll processing, attending Board meetings and recording meeting minutes, administration of the Preferred Service Provider program and set up/tear down for in-house networking events.* ACT database maintenance including conference room scheduling for client and Executive Director, new contacts and leads, creation/maintenance of “groups” and updating of task lists.* Facility management including scheduling lab equipment maintenance and repairs, working directly with the property management company to address any client issues or facility related issues – i.e. roof leaks, heating/air issues, carpet cleaning, salt for walkways, etc.  QuickBooks* A/R – Monthly client lease invoicing for 25+ clients including regular rental fees, deferred rents, printer use reporting and billing, telephone reporting and billing. Recording payments received, processing credit cards and creating/posting of bank deposits.* A/P – Input of payables and running A/P Summary report for check writing process.* Creation of monthly Board packages using memorized reporting and other spreadsheets.

Assist in all aspects of social media outreach and administrative support.

Sent eBlasts, updated web pages, facebook and more.

Support ongoing efforts of the faith outreach team.

* Involved with day-to-day operations of the business center’s property management, non-profit and publishing companies.* Maintained owner’s calendar and coordinated/scheduled meetings. * Planned, set up and coordinated events.* Interacted daily, both written and verbal, with property owners and their tenants.* Distributed monthly newsletter and invitations for company functions via Constant Contact or Evite.* Coordinated and managed release of new websites, as well as ongoing content management for sites.* Created and maintained social presence on Facebook and Twitter for the center’s companies.* Created and printed various design pieces – business cards, flyers, newsletters, event tickets, etc.* QuickBooks - Worked with accountant to set up QuickBooks for various companies in the center. A/P for office, non-profit and publishing company including check writing. A/R for non-profit organization and publishing company including creating/posting of bank deposits.* Created spreadsheets to include non-profit member’s database, tracking/reporting of sales tax and company directories.

* Assisted in the coordination of advertisement artwork and insertion orders with industry publications.* Created, printed and managed product collateral/sell sheets.* Supported Vice President of Operations in compiling and generating quarterly newsletter using Constant Contact and GroupMail.* Compiled monthly reports of online advertising programs (Google, Yahoo, CNET).* Created and maintained corporate Intranet (internal employee use only).* Coordinated logistics for participation in major industry related tradeshows.* Customer correspondence/interaction on various business levels relating to items such as refunds, product re-downloads, rebates, general inquiries; managed ordering process for office supplies.

* Assisted in creating ads for various types of publications; i.e., Taste of Charlotte, using QuarkXPress.* Created graphics for website, print medium and corporate logo using Photoshop and Illustrator.* Created various business pieces: business profile, wine tasting booklet and producers guides.* Assisted in preparation of weekly ads and sent to various newspapers – resized ads to fit newspaper specs, created and transmitted Adobe pdf files.* Created insertion orders and ad folders for weekly print publications based on information generated from the Master Ad Planner.* Generated various reports for employees: weekly sales reports, excessive inventory reports and new product reviews.

* Maintained calendar, scheduled meetings and managed travel arrangements* Created PowerPoint presentations, memos and correspondence as needed.* Assisted marketing team with various projects (ordering reprints, print production, implementation of direct mail campaigns and implementation of lead tracking system).* Established and maintained collateral inventory.* Coordinated analyst communications tour for 2000.* Supervised, coordinated and executed updates to corporate website either through third party vendor or independently to ensure accuracy and timeliness of work.* Managed all aspects of designated marketing location on corporate Intranet, including page layout, design, links, downloadable files and updates.* Compiled monthly web statistics for corporate website using WebTrends.* Created graphics for various presentations and collateral.* Desktop published collateral using Quark or PageMaker.* Coordinated direct mail campaigns.