Shephali Trivedi
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Shephali Trivedi Email & Phone Number

Director Performance and Business Manager at NatWest Group
Location: South Delhi, Delhi, India 14 work roles 3 schools
1 work email found @rbs.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Director Performance and Business Manager
Location
South Delhi, Delhi, India
Company size

Who is Shephali Trivedi? Overview

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Quick answer

Shephali Trivedi is listed as Director Performance and Business Manager at NatWest Group, a with 42759 employees, based in South Delhi, Delhi, India. AeroLeads shows a work email signal at rbs.com and a matched LinkedIn profile for Shephali Trivedi.

Shephali Trivedi previously worked as Volunteer at Kat-Katha and Vice President at Royal Bank Of Scotland. Shephali Trivedi holds Leadership Excellence from Leap.

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Email format at NatWest Group

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{first}.{last}@rbs.com
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Profile bio

About Shephali Trivedi

Experience in Lean projects resulting in simplification of processes for both the processor and the customer experience. Also have completed and mentored multiple projects in Genpact and in American Express that lead to reduction in cost to serve.

Listed skills include Leadership, Six Sigma, Bpo, Business Transformation, and 28 others.

Current workplace

Shephali Trivedi's current company

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NatWest Group
Natwest Group
Director Performance and Business Manager
New Delhi, DL, IN
Employees
42759
AeroLeads page
14 roles · 27 years

Shephali Trivedi work experience

A career timeline built from the work history available for this profile.

Director Performance And Business Manager

New Delhi, Dl, In

Director Performance And Business Manager

Gurugram, Haryana, India

Vice President

Royal Bank Of Scotland

Gurgaon, India

Master Black Belt, Cgrls

Gurgaon, India

Designing and executing on Continuous Improvement Roadmaps for customer organizations while delivering on key initiatives for Genpact• Productivity improvement roadmap created and implemented to deliver 15-20% productivity for multiple customer organizations• Productivity Playbook created guiding project managers to analyze and solve for Productivity problems to improve velocity of projects• Transformation of processes to Standardize and Simplify experience for end customers to… Show more Designing and executing on Continuous Improvement Roadmaps for customer organizations while delivering on key initiatives for Genpact• Productivity improvement roadmap created and implemented to deliver 15-20% productivity for multiple customer organizations• Productivity Playbook created guiding project managers to analyze and solve for Productivity problems to improve velocity of projects• Transformation of processes to Standardize and Simplify experience for end customers to increase customer satisfaction by reducing variation in the experience• Mentored several GB/BB projects to provide sustainable solutions to our customers• Actively presented output of the Lean Six Sigma organization to prospective customers to demonstrate rigor of project management and solutioning Show less

Jul 2012 - Oct 2015

Service Delivery Leader Service Engineering And Transformation, Global Disputes Network (Gdn)

Gurgaon

Analysis and redesign of workflows for the GDN organization for profitability by reducing Operating ExpensesLeading a team of 2 Industrial Engineers

Jan 2011 - Jul 2012

Sr. Manager Gcss Business Transformation

Greater New York City Area

Internal consulting organization focused to improve the performance of new and existing business units

Dec 2009 - Jan 2011

Finance Manager - Business Analysis And Decision Support

Analysis of Financial data for Onshore and offshore locations for Corporate Decision making, forecasting and planning

Jan 2009 - Dec 2009

Manager - Finance [Mis]

American Express Service Center India

Analysis of Critical Metrics for the different functions in the Service Delivery Network

Jun 2006 - Jun 2007

Manager - Finance [Capacity Planning]

Real Estate Capacity Planning

Apr 2005 - Jun 2006

Manager - Business Continuity Planning

American Express

Managing BCP for the Gurgaon site and testing the plans through mock drills

Feb 2004 - Apr 2005

Subject Matter Expert

American Express Service Center India

SME for the Corporate Credit Team.

Jan 2003 - Feb 2004

Process Developer

B2B collections, MIS creation for the team and running the variable compensation for the entire team based on their performance

2000 - 2003 ~3 yrs
Team & coworkers

Colleagues at NatWest Group

Other employees you can reach at natwestgroup.com. View company contacts for 42759 employees →

3 education records

Shephali Trivedi education

Leadership Excellence

Leap

Projects Trade Fairs Digital Leadership

Pgdbm, Management, Masters

Imt Gazhiabad

Masters Diploma In Software Engg., Software Engineering

Aptech Computer Education

Created a billing software

FAQ

Frequently asked questions about Shephali Trivedi

Quick answers generated from the profile data available on this page.

What company does Shephali Trivedi work for?

Shephali Trivedi works for NatWest Group.

What is Shephali Trivedi's role at NatWest Group?

Shephali Trivedi is listed as Director Performance and Business Manager at NatWest Group.

What is Shephali Trivedi's email address?

AeroLeads has found 1 work email signal at @rbs.com for Shephali Trivedi at NatWest Group.

Where is Shephali Trivedi based?

Shephali Trivedi is based in South Delhi, Delhi, India while working with NatWest Group.

What companies has Shephali Trivedi worked for?

Shephali Trivedi has worked for Natwest Group, Kat-Katha, Royal Bank Of Scotland, Genpact Llc, and American Express Service Center India.

Who are Shephali Trivedi's colleagues at NatWest Group?

Shephali Trivedi's colleagues at NatWest Group include Siddhartha Mishra, Rajat Banga, Omprakash Sivanandham, Lauren (Gilchrist) Philp, and Rhodri Evans, Phd.

How can I contact Shephali Trivedi?

You can use AeroLeads to view verified contact signals for Shephali Trivedi at NatWest Group, including work email, phone, and LinkedIn data when available.

What schools did Shephali Trivedi attend?

Shephali Trivedi holds Leadership Excellence from Leap.

What skills is Shephali Trivedi known for?

Shephali Trivedi is listed with skills including Leadership, Six Sigma, Bpo, Business Transformation, Credit Cards, Data Analysis, Forecasting, and Business Process Re Engineering.

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