Suzanne Shepherd Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Leading the implementation of the people stream (One Team) of organisation wide transformation program focusing on organisation design and associated Divisional and Functional alignment. Drove and established strong collaborative working relationships resulting in successful benefit realisation and strategic alignment.

Played a critical role in the industrialisation and accelerated global expansion of MMS. Successfully spearheaded the development of a fully integrated and highly respected HR function, along with a raft of market-defining commercial and capability development initiatives. Member of M&A team providing outcome-critical due diligence HR assessment. Executive.

One of Australia's leaders in banking, insurance, investment and superannuation. Following the Promina merger, appointed as Executive in People & Culture to work with the Executive General Manager to transition the Personal Insurance line of business through the key merger and integration activity within Suncorp Group.

Re-engineered HR service delivery model to support the business transition, managed associated change issues and developed and executed the HR strategy; leading a team of 40 consultants, to work through the complexities of the merger activities.Successes included driving the talent management and succession planning process in partnership with the senior.

Leading car, home, CTP and small business insurer with 3500 staff; consistently achieving 20%+ YOY average revenue growth; regularly ranked in Australia’s top 20 companies by corporate reputation; and winner of multiple awards reflecting the quality of its people.Partnered with the new Customer Contact Manager to ensure cultural alignment and smooth.

With a more complex operational environment and growing workforce, established best practice in talent development to meet the needs of a new regional structure. Critical contributions included establishing the regional L&D function then adopted nationally; developing and implementing high impact training to embed required new skills as a result of major.

With strategic initiatives to cement market leadership in a consolidated and competitive industry, this role supported rapid growth and transformation, and worked closely with the CEO and C-suite on significant people, performance change management strategies. Key projects delivered included: National Compliance Initiative; the Home Claims Initiative; and.

Stepped in during a massive growth phase, a priority was to develop leadership talent pipeline and improve and systemise quality standards of training. Key achievements included quantifiably improving sales and customer service; building a high performing talent pipeline; and setting a new national best practice benchmark for development of orientation and.

Part of the global Wolters Kluwer organisation with 19,300+ employees globally this is Australia’s leading tax and accounting software provider and business publisher. Consistently achieved top 20 sales ranking in national team of 100+; a key remit to drive business growth and retention, via developing insights into clients’ commercial challenges and needs.

Senior Executive Programme (Sep90)

Maicd

Bachelor’S Degree, Bachelor Of Education

Certificate Iv In Assessment And Workplace Training

Employment Relations And The Law