Assist Wolters Kluwer Financial Services (WKFS) and their clients with the following tasks:* Expere Document System - Client implementation, configuration and integration for multiple loan origination systems.* I-32 application - Custom document design, development, implementation and ongoing management.* Americans with Disabilities Act - Analysis and implementation to ensure document compliance.* System to system data mapping.* Research and documentation of client requested modifications and customizations.* Business Analysis - Client Projects.* Technical Training - Internal onboarding for associates, contractors and external client resources.* Business Analysis - Client Projects.* Quality Assurance - Base product and client projects.* Project Lead on multiple projects - manage weekly status and triage calls with clients.

Assisted Black Knight Financial Services and their clients with the following tasks:* Empower Loan Origination System - Client implementation and configuration.* I-32 application - Custom document design, development, and implementation.* Technical Training - Internal onboarding for associates, contractors and external client resources.* Research and document client requested modifications.* Research and analyze issues to propose viable solutions.* Estimating - Review client requests and provide accurate project estimates.* Business Analysis - Client projects.* Quality Assurance.* System to system data mapping for Expere integration and implementation.* System to system data validations.* Secure Document Delivery (SDX) implementations.

Assisted Fidelity Information Services (FIS) and their clients with the following tasks:* LoanSoft Loan Origination System - Software implementation, modifications, and configuration.* I-32 application - Custom document design, development, and implementation.* Business and systems analysis - Research and document modification requests for system updates.* Technical Training for clients and associates in document creation, coding, and management.* Problem resolution in the areas of integration, implementation, modification, and system management.* Primary account manager for various clients.* Estimating - Analyze project requirements and provide accurate estimates.* Quality Assurance - Assist system modifications and testing.* Creation of functional specifications.* Issues research, analysis and resolution proposals.* Responsible for tracking all updates to 3rd party document systems, determining impacts, and creating functional design documents.