Sheri Stoltzfus Email & Phone Number

Greater San Diego Area

Providing business solutions for collision repair shops. Software options include a database of OEM procedures, pricing & labor times, aftermarket parts, Quality Recycled Parts, and a suite of shop management tools.

Offering sales & marketing consulting to small and large businesses from cooking schools, hotels, central call center services, retail stores, construction companies, and more. Consulting services include Direct Marketing program development & management, Telesales program development & management, CRM recommendations, Telephony project management, online auctions, website marketing, Search Engine Optimization, Search Engine Marketing, etc.

1660 Hotel Circle North, San Diego, Ca 92108

Consultative Sales position, offering options in internet marketing to businesses. Offerings include services such as:* website design, development, hosting, and management* HD Video Commercials* Banner Marketing programs* SEO/SEM* Google Ad Word Management* Social Media setup & management* Business Listings management

I was an Account Executive for all types of accounts, but specialized in hospitality accounts (hotels, casinos, resorts, timeshares, etc), selling commercial cleaning and housekeeping services. Responsibilities include outside sales, training support, quality assurance, and account development.

Responsibilities included management of all Sales Administration processes to support the company’s Sales activities, and acting Executive Assistant for the President of the company. Some of my accomplishments include the development of Customer Service Call Quality program, calling program development for additional outbound calls, streamlining of all activities for LEAN management of all Sales & Marketing Administration activities for improved productivity and support, development of International Export Department, and implemented the online store for Premier Dealer purchases.

Selling Branch Manager for San Diego Branch of the staffing and professional placement company. Responsibilities included P&L, and all areas of business for the staffing and placement agency. My efforts brought the branch back to profitability, after previous management was non-profitable for 9 months.

Director of Customer Service for a company that provides a web-based tool for Corporate Travel Managers, Consortiums, and hotels to process “Requests for Proposals.” In this position, I managed a staff of 6 Account Managers and 3 Customer Service Representatives, who supported our customers with use of the web-based tool. Worked closely with technical staff to enhance software offering, according to customer feedback and market trends.

Branch Director for San Diego Branch of medical staffing and placement company. Primary business objectives are to develop job orders, while recruiting people to place in temporary, temp-to-hire, or direct hire placements.Coaching & development of in-house Staffing Coordinators & Front Office/Payroll Coordinator * P&L tracking & follow-up *Business development, included inside and outside sales activities * Transition from eai-Healthcare Staffing Solutions to StarMed Staffing Group policies, business name, and marketing collateral changes after the company acquisition. * Reduction of Worker Compensation issues * Recruiting – building relationships with educational institution contacts, advertising in San Diego Union-Tribune, posting and searching candidates on Monster.com, attending job fairs, purchasing lists of certified personnel, etc. * Direct Marketing program development & implementation. * Member of California Medical Management Group Association.

Manager of pilot program to service car dealerships across the nation. This was a new product offering to car dealership to handle their service department reservations and tracking of technician shop load. This was one of the programs to compliment the suite of CRM programs for the dealerships. During my time as manager, I grew the operation from 3 dealerships (5 employees) to over 15 dealerships (approx 35 employees), and worked closely with technical staff to develop and continuously improve our proprietary software, which managed the scheduling of dealership service appointments, according to shop load (services vs. mechanic availability). This was an ISO 9001 multi-contact center, offering services via emails, inbound calls, and outbound calls.

Trusthouse Forte Hotels Inc. was the former parent company of Travelodge Hotels. As the Director of National Sales Resources, I successfully managed various types of Telesales programs, and I was responsible for organization, promotion, training, and development of the sales staff. I also played a key role in the in-house development of the company’s account management software used by both inside and outside sales. Below are some of my acheivements in this position.* Restructuring of the Travelodge Sales Resources department to better integrate efforts of field sales, telesales, and marketing. * Sales Achievement Award for ‘94 was awarded for exceeding sales goals by more than $1 Million. * Program design, testing, implementation, and management of automated sales database for the company’s national sales efforts. * Planning, rollout, and tracking of direct response programs and outbound lead qualification call programs. * The successful cutover and integration of Sales and TeleSales areas contributed to a more than 40% increase in annual sales revenue the first year it was implemented. * Management of P&L for a $500,000 budget, which resulted in over $10M in sales. * Increased revenues for the department by more than $3 Million in the first year, and consistent improvements were made thereafter to exceed increasingly challenging goals.

Bachelors, Business Administration And Marketing

Education record

Attended part time, while working full-time.

Associates, Business Administration

High School Diploma, General

Activities and Societies: Marching band and Choir

Education record