As a Customer Support Representative, I consistently maintained a 4.95/5 star customer satisfaction rating by leveraging my exceptional communication and problem-solving skills. I worked closely with various departments to ensure seamless customer experiences, contributing valuable insights to improve our service processes.Additionally, I supported the Operations Department during peak sales periods by assisting with daily order fulfilment, ensuring that orders were completed efficiently and on time. My role required a strong focus on customer needs and collaboration across teams to enhance overall service quality.

As a Secretary at Prudential Assurance Company Singapore, I played a crucial role in supporting the administrative functions of a leading financial life insurance company in Singapore. My responsibilities encompassed providing efficient administrative assistance to clients fast-paced environment.Key duties included managing calendars, scheduling appointments, and coordinating meetings. I facilitated seamless communication by handling correspondence, B-B collaborations, and preparing reports.

As a Video Production Intern at Growthbeans, I contributed to our mission of empowering individuals, organizations, and communities to deepen self-awareness and foster meaningful connections for enhanced well-being, inclusivity, and employability. My day-to-day responsibilities include collaborating on creative concepts, scripting, filming, and editing informational videos aligned with Growthbeans' vision.I had the privilege of contributing to initiatives that empower individuals, organizations, and communities to thrive in a meaningful and connected world in my duration at Growthbeans. Deeply committed to leveraging the power of video production to inspire positive change and foster inclusive, empowered communities.