Business Program Manager
Current
Dec 2024 - Present
AeroLeads people directory · profile
Sheronda Dickson, Csm Email & Phone Number
Operations & Program Management | GTM Strategy | SaaS & Technology | Agile Project Execution | Customer Success | Process Optimization | Driving Operational Excellence and Cross-Functional Collaboration | VMware Alumni
at
GitHub
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations & Program Management | GTM Strategy | SaaS & Technology | Agile Project Execution | Customer Success | Process Optimization | Driving Operational Excellence and Cross-Functional Collaboration | VMware Alumni
Location
Nashville Metropolitan Area, United States, United States
Company size
Who is Sheronda Dickson, Csm? Overview
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Quick answer
Sheronda Dickson, Csm is listed as Operations & Program Management | GTM Strategy | SaaS & Technology | Agile Project Execution | Customer Success | Process Optimization | Driving Operational Excellence and Cross-Functional Collaboration | VMware Alumni at GitHub, a company with 2579 employees, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Sheronda Dickson, Csm.
Sheronda Dickson, Csm previously worked as Business Program Manager at Github and Program Manager - Product Operations & Customer Success at Vmware. Sheronda Dickson, Csm holds Bachelor Of Business Administration (B.B.A.), Computer And Information Systems Security/Information Assurance from Middle Tennessee State University (Mtsu).
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GitHub
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Profile bio
About Sheronda Dickson, Csm
As a Project and Program Manager with experience across Go-to-Market (GTM) operations, customer success, and SaaS environments, I specialize in driving strategic initiatives from concept to completion. My background encompasses building scalable programs, streamlining operations, and aligning cross-functional teams to deliver impactful results.I thrive in collaborative environments, partnering with internal and external stakeholders to execute successful go-to-market strategies. At VMware, I led multiple high-visibility projects, optimizing user research operations and driving engagement across platforms. By spearheading the creation of new processes and programs, I increased operational efficiency by 50%, elevated customer satisfaction to 100%, and expanded active participants from 260 to 9,200+ in less than two years.Leveraging Agile project management methodologies, I have consistently ensured the timely delivery of projects, maintained adherence to KPIs, and enhanced the overall customer experience. My expertise in program development and my ability to translate customer feedback into actionable improvements has directly contributed to increased product adoption and engagement.With a strong foundation in operations leadership, project execution, and GTM readiness, I’m passionate about creating seamless processes that drive growth and operational excellence. I’m always eager to take on new challenges and lead initiatives that make a tangible impact on both customer satisfaction and business performance.Areas of Expertise:*Program Management *Operations Execution*Project Management*Strategic Planning *Content Design*Stakeholder Engagement *Documentation*Interviewing*Agile/Scrum *Coaching & Mentoring*Budgeting & Forecasting*Partner Relationship ManagementTechnology:*Project Management & Collaboration: Jira, Asana, Confluence, Miro, Slack*Data & Analytics: Qualtrics, Tableau, Excel*CRM & Marketing: Salesforce, UserZoom, Influitive, Acuity*Design & Documentation: Adobe, Dovetail, Canva, Office 365, SharePoint, OneNote*ERP & Operations: SAP Let's connect and explore opportunities for collaboration!sherondadickson1@gmail.com
Current workplace
Sheronda Dickson, Csm's current company
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Github
7 roles
Sheronda Dickson, Csm work experience
A career timeline built from the work history available for this profile.
Program Manager - Product Operations & Customer Success
*Partnered with internal and vendor marketing teams to ensure product marketing content met specifications, capturing attention and driving participation.*Increased platform engagement, growing active participants from 260 to 9,200+ over 18 months through targeted marketing strategies.*Actively contributed to daily and weekly scrum meetings, ensuring.
Jun 2022 - Mar 2024
Senior Consultant - Risk & Financial Advisory
Key Achievements and Responsibilities:*Strategic Project Oversight: Spearheaded and executed project oversight as the cash management lead, ensuring strategic direction and fulfillment of contract requirements while effectively managing resources.*Compliance and Uniformity Management: Crafted end-to-end project strategies, established guidelines, and.
Aug 2021 - Jul 2022
Program Operations - Sales
Key Achievements and Responsibilities:*Strategic Sales Initiatives: Executed tailored sales strategies targeting government agencies and utilities, resulting in a 25% surge in sales, while maintaining effective communication with field sales teams and pricing departments.*Partnership and Collaboration: Fostered and sustained successful partnerships.
Oct 2020 - Aug 2021
Program Manager - Sales & Operations
Key Achievements and Responsibilities:*Team Building and Expansion: Sourced, assembled, and managed a diverse team comprising 13 professionals specializing in business analysis, payroll, IT, and finance, achieving a weekly billable hours range of 500-700.*Comprehensive Recruiting Program: Established a comprehensive recruiting program for Salaried.
Sep 2019 - Apr 2020
Senior Accountant - Consultancy
Key Achievements and Responsibilities:*Operational Efficiency Enhancement: Formulated business strategies tailored for key stakeholders, executing process enhancements and optimizing technical workflows, resulting in a 40% enhancement in operational efficiency.*Strategic Initiatives and Reporting: Spearheaded departmental initiatives focused on monthly.
Nov 2017 - Sep 2019
Project Manager - Inventory Accounting & Revenue
Key Achievements and Responsibilities:*Large-Scale Inventory Management: Oversaw large-scale inventory projects for a global company, encompassing a total value of $90 million and over 50,000 SKUs distributed across three warehouse locations. This involved managing a team of 20 internal auditors and collaborating with four external PricewaterhouseCoopers.
May 2012 - Mar 2017
Team & coworkers
Colleagues at GitHub
Other employees you can reach at github.com. View company contacts for 2579 employees →
AM
Andrew Mildahl
Colleague at Github
St Paul, Minnesota, United States, United States
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JK
John Kim
Colleague at Github
The Rocks, New South Wales, Australia, Australia
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SK
Shah Khurshid
Colleague at Github
Soka, Saitama, Japan, Japan
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VU
Vivian Uyi
Colleague at Github
Dublin 17, County Dublin, Ireland, Ireland
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AK
Andrew Kim
Colleague at Github
San Francisco, California, United States, United States
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DS
Devendra Sagar
Colleague at Github
Bakshi Ka Talab, Uttar Pradesh, India, India
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ES
Eliza Strickland
Colleague at Github
Keystone, Iowa, United States, United States
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JA
Jazmin Arceo
Colleague at Github
Santa Clara, California, United States, United States
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GA
Ghost Army Cyber
Colleague at Github
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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AS
Andrew Souvleris
Colleague at Github
Parkes, New South Wales, Australia, Australia
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Andrew Mildahl
Colleague at Github
St Paul, Minnesota, United States, United States
View →
JK
John Kim
Colleague at Github
The Rocks, New South Wales, Australia, Australia
View →
SK
Shah Khurshid
Colleague at Github
Soka, Saitama, Japan, Japan
View →
VU
Vivian Uyi
Colleague at Github
Dublin 17, County Dublin, Ireland, Ireland
View →
AK
Andrew Kim
Colleague at Github
San Francisco, California, United States, United States
View →
DS
Devendra Sagar
Colleague at Github
Bakshi Ka Talab, Uttar Pradesh, India, India
View →
ES
Eliza Strickland
Colleague at Github
Keystone, Iowa, United States, United States
View →
JA
Jazmin Arceo
Colleague at Github
Santa Clara, California, United States, United States
View →
GA
Ghost Army Cyber
Colleague at Github
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
AS
Andrew Souvleris
Colleague at Github
Parkes, New South Wales, Australia, Australia
View →
4 education records
Sheronda Dickson, Csm education
Bachelor Of Business Administration (B.B.A.), Computer And Information Systems Security/Information Assurance
Master Of Organizational Leadership And Development, Management And Leadership
Master'S Degree, Organizational Leadership
Master Of Business Administration - Mba, Organizational Leadership
FAQ
Frequently asked questions about Sheronda Dickson, Csm
Quick answers generated from the profile data available on this page.
What company does Sheronda Dickson, Csm work for?
Sheronda Dickson, Csm works for GitHub.
What is Sheronda Dickson, Csm's role at GitHub?
Sheronda Dickson, Csm is listed as Operations & Program Management | GTM Strategy | SaaS & Technology | Agile Project Execution | Customer Success | Process Optimization | Driving Operational Excellence and Cross-Functional Collaboration | VMware Alumni at GitHub.
Where is Sheronda Dickson, Csm based?
Sheronda Dickson, Csm is based in Nashville Metropolitan Area, United States, United States while working with GitHub.
What companies has Sheronda Dickson, Csm worked for?
Sheronda Dickson, Csm has worked for Github, Vmware, Deloitte, Bridgestone Americas, and Robert Half.
Who are Sheronda Dickson, Csm's colleagues at GitHub?
Sheronda Dickson, Csm's colleagues at GitHub include Andrew Mildahl, John Kim, Shah Khurshid, Vivian Uyi, and Andrew Kim.
How can I contact Sheronda Dickson, Csm?
You can use AeroLeads to view verified contact signals for Sheronda Dickson, Csm at GitHub, including work email, phone, and LinkedIn data when available.
What schools did Sheronda Dickson, Csm attend?
Sheronda Dickson, Csm holds Bachelor Of Business Administration (B.B.A.), Computer And Information Systems Security/Information Assurance from Middle Tennessee State University (Mtsu).
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