Sherrie Colby Email & Phone Number

Washington, Dc, Us

In this current role, I rapidly promoted within the first year to Group Trip Coordinator and then Private & Custom Trip Coordinator for one of the top luxury cycling vacation operators. One of my key responsibilities is to build and maintain professional relationships with guests to help them organize, book, and upsell their luxury cycling vacations. Based on my progressive industry-related experience, I represent business at travel advisor conventions. Contribute to team effort by presenting weekly and monthly data to cross departments. i help to onboard new employees and train them to achieve monthly sales targets. Additionally, I deliver training to team in using time management skills to reach goals as well as how to upgrade customer experience through listening.

Some key accomplishments associated with this job role include:• Promoted from Trip Consultant position after earning recognition as Top Sales Consultant.• Received back to back Trip Consultant of the year awards for 2019 and 2020.• Consistently exceed monthly and yearly goals through direct sale and outreach.

Middleburg, Virginia

Being a key member of the organization, I certified Wine Consultant consistently building strong relationships with customers and delivering top sales numbers. Along with that, leveraged customer insights and gift for fast decision-making to adapt to each customer and improve overall productivity.A small section of my achievements comprises:• Expertly presented the company Loyalty Program to customers to build repeat business and upsell key products to increase average dollar amounts per purchase.

Ashburn, Virginia

During my tenure, I actively create an educational environment that emphasizes content and challenges that connects with students and encourages them to create public products that reach beyond the classroom. One of my key roles was to employ classroom management best practices to ensure a safe and structured environment for students. I organized and lead all training, practices, performance sessions, and games with a strong focus on player conditioning to optimize performance and durability. I rendered expertise in strategizing and executing pre and post-game workouts as well as game and practice plans. I engaged with teachers and student-athletes to update their educational status and determine whether they meet student eligibility criteria for participation in extracurricular activities. Besides that, hired, trained, and directed all coaches and effectively manage the program budget.A small section of my achievements is stated as follows:• Honored as the 2015 Virginia Region 5A North Soccer Coach of the Year.• Expertly planed all class curriculums, researched and analyzed text books, and incorporated multi-media/computer technologies to enhance students' skills.

Purcellville, Virginia

As Pool Manager, I served as an operational lead for team of 50+ enforcing safe use of the pool areas by patrons and optimizing the performance of all pool and other water-based systems. I managed all human resource (HR) functions including hiring, training, and coaching all staff. Moreover, I continually engaged with guests to answer any inquiries and address concerns quickly and effectively.Following are some of my key achievements:• Recognized for leading by example with a consistently positive, upbeat attitude ensuring staff follows suit to provide the highest quality customer service.

Purcellville, Virginia

Provide customer service to guests and Heritage Club members.Provide tastings of wine selections to guests.Communicate the history of the winery.Market the Heritage Club wine club to new customers.Focus on guest needs and staff special events.

Master Of Teaching, Secondary Education And Teaching

Bachelor Of Arts - Ba, Spanish

Activities and Societies: Study abroad program in Valencia, Spain.