Sherry Johnston

Sherry Johnston Email and Phone Number

Account Manager- Strategic @ Optum
eden prairie, minnesota, united states
Sherry Johnston's Location
Aumsville, Oregon, United States, United States
Sherry Johnston's Contact Details

Sherry Johnston work email

Sherry Johnston personal email

n/a
About Sherry Johnston

My goal is to contribute positive results in meeting our clients reporting and performance guarantees, while servicing our members and clients with an excellence in service and professionalism. I have a proven record in identifying trends, process improvements and streamlining processes to ensure an effective work environment for all.

Sherry Johnston's Current Company Details
Optum

Optum

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Account Manager- Strategic
eden prairie, minnesota, united states
Website:
optum.com
Employees:
25083
Sherry Johnston Work Experience Details
  • Optum
    Account Manager
    Optum Aug 2020 - Present
  • Optum
    Service Account Manager
    Optum Oct 2018 - Aug 2020
    Salem, Oregon
  • Optum
    Member Services Supervisor
    Optum Apr 2013 - Oct 2018
    Salem Oregon
    I am a supervisor within our Pharmacy Services Department. I currently supervise 17-21 member services representatives. I have several responsibilities, such as managing reports on attendance, adherence, quality, performance, reviews as well as manage reporting on call statistics. I work with my team members during 1x1 meetings ensure we are meeting our statistic goals and hold team meetings to keep our employees up to date. Interviewing new prospects for our business, assist in hiring and termination. Scheduling, and various reporting to stay current in our day to day operations. We build engagement and staff morale as it is an important in valuing our team members! I assist in managing special exceptions between our members and clients. Among several other projects and responsibilities daily. Our goal is to provide the best quality and services to our members and client to meet their needs and expectations as a company.
  • Regence Bluecross Blueshield Of Oregon
    Recovery Specialist
    Regence Bluecross Blueshield Of Oregon 2010 - Apr 2013
  • Regence Bluecross Blueshield Of Oregon
    Member Services Specialist
    Regence Bluecross Blueshield Of Oregon Sep 2006 - 2010
  • A.G. Edwards
    Computer Operator
    A.G. Edwards Oct 2000 - Sep 2006
    Salem, Or
    * Managed computer system used to manage accounts* Ran reports* Data entry as needed to keep accounts updated and current* Troubleshoot system issues and fixed programs and/or computers as needed* Kept virus programs up to date * Backed up data on system nightly* Typed up letters for mass mailings, printed, mailed* Attended dinner events for seminars* Greeted clients and answered phones* Completed testing for computer operator (basics for series 7 test)

Sherry Johnston Skills

Healthcare Customer Service Staff Supervision Corporate Recovery Data Entry Reporting And Analysis Performance Reporting Team Building Leadership Development Event Planning Fundraising Healthcare Management Process Improvement Insurance Team Leadership Leadership Microsoft Word Microsoft Office Microsoft Excel Project Management Outlook Powerpoint Quality Assurance Training Teamwork Time Management Team Management

Frequently Asked Questions about Sherry Johnston

What company does Sherry Johnston work for?

Sherry Johnston works for Optum

What is Sherry Johnston's role at the current company?

Sherry Johnston's current role is Account Manager- Strategic.

What is Sherry Johnston's email address?

Sherry Johnston's email address is sh****@****oup.com

What skills is Sherry Johnston known for?

Sherry Johnston has skills like Healthcare, Customer Service, Staff Supervision, Corporate Recovery, Data Entry, Reporting And Analysis, Performance Reporting, Team Building, Leadership Development, Event Planning, Fundraising, Healthcare Management.

Who are Sherry Johnston's colleagues?

Sherry Johnston's colleagues are Irfan Ahmad, Rohith Ealuri, Marie Gonzalez, Suzanne Hilson, Pharmd, Csp, Meenakshi Chavan, Priti Dhami, Catalina Hernandez.

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