Reviews incoming OAS pilot documents from bureaus, medical certificates, FAA Certificates, Personnel Data Information and Pilot Carding, Interagency Pilot Evaluation/Qualification Check form, and various training qualification updates, for accuracy and validity of data in preparation for input into aviation databases. Initiates corrective actions when necessary. Track fleet aircraft for L48 & AK tach/Hobbs time for over 100 aircraft. Review fleet aircraft reports for accuracy and validity of data in preparation for input into the FBMS databases. Enters fleet aircraft maintenance, pilot records, and Flight/Aircraft reports information in various aviation/financial databases. Manipulates data to create various queries and reports from the aviation/financial databases. Retrieves information from electronic or paper documents, using data assist with research and analysis of special projects. Supports the Fleet Activity Specialist in reconciling fleet pilot charge card statements and assigning appropriate cost codes. Sorts and files pilot charge card receipts. Process invoices for maintenance work orders. Supports Fleet Activities Specialist track and process bulk fuel, issue logs to ensure the appropriate accounts are charged. Maintains aircraft maintenance, OAS inspector and pilot information paper files. Provided Administrative support. Assists the Director and staff with drafting and finalizing correspondence, reports, data entry, region performance metric tracking and other office projects. Maintain property records, electronic files. Ensures timely processing of documents. Assist with acquiring supplies and services. Reconciles disputes over shipment and delivery. Regulates inventories and proper provisioning. Maintains purchase documentation for accountability. Type up Agendas and minutes for WRO Meetings. Assists the Regional Director in reconciling Inspector Pilots charge card statements. Screens Regional Director and staff’s visitors and phone calls.

Responsible for entering in the Contract Rates for all the Non-Fleet Contracts. Responsible for making payments towards aviation contracts. Provide customer service to vendors and contract customers, including departmental contacts, bureaus, and small and large aviation companies. Ran mid & end of Month reports. Batching AMD-2’s, OAS-23’s, AMD-23’s, and ACH Vendor Detail. Maintain Vendors Information8 & Billie Codes in Alpha. Entering AMD 23’s & 2’s in new AMS system. Added all Vendors, Customers, Pilots, People, & Users in new AMS system, Help Desk, Training for the AMS System, Filing, Release Certifications, Add & Modify Contracts, Keep Track of Payment Ledger, Document Face SheetsResponsible for answering a multi-line phone system. Communicate with people outside organization, representing organization to customers, public, government, and other external sources. Responsible for scheduling events, programs, and activities for team members as required. Maintaining inventory of supply cabinet, develop list of low stock items, requisition supplies. Statistical events tracking by spreadsheet, Fax, copy Mail distribution of general mail/courier mail, and Fed ex of outgoing general staff items. Filing, mail and distribute in-house documents. Maintained files for pilots, vendors, AMD and FS contracts.

Responsible for greeting clients, answering questions regarding services, including resolving complaints, processing bills and payments. Handled and resolved customer services complaints and issues. Manage a multi-line phone system, manage and distribute messages for a 6-person office. Manage accounts payable/receivable, payroll, supply ordering, manage payroll including employment tax preparation and filing, manage inventory and inventory budgets, complete and balance bank deposits, and quarterly and monthly taxes. Distribute mail, manage lunch orders, complete arrange travel as appropriate and respond to all emails sent directly to the business.

Managed a multi-line phone system. Managed inventory and distribution of advertising information. Responsible for managing and monitoring the transaction process through interfacing with Real Estate professionals, clients, escrow companies and property management companies. Responsible for maintaining escrow files and the production, coordination and processing of all information and documents pertaining to the sale and escrow of each home. Administrative and clerical duties, including setting home inspection appointments and assisting agents in communications and Client Relationship Management (CRM) duties. Provided continuous, high-quality support to senior management including coordinating schedules, appointments, travel arrangements, and managing expense accounts and recovery.

Provided superior and quality customer service. Provided customers with efficient and accurate transaction processing. Sold Bank's products and services. Provided customer referrals for new products and services daily. Received two awards for Top Northwest Referral in 2006.Promote and maintain positive relations with all contacts, customers, and potential customers Comply with all department and company policies and procedures. Contribute to the fulfillment of department and company objectives and goals. Perform as a team member in allocating and coordinating the workflow. Trained new employees and answered co-worker questions. As the Vault teller was involved in ordering, receiving, verifying, and distributing cash. Operated a teller's window to serve the bank's customers by: Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts. Identifying customers and cashing checks or referring customers to an officer for authorization to cash checks. Accepting savings deposits and withdrawals, verifying signatures. Providing additional customer services including Cashiers Checks, Personal Money Orders, Savings Bonds, Travelers' Cheques, Food Stamps, Stop Payments, and Certificates of Deposits. Balances cash daily Accepted payments for all loans Admitted customers to safe deposit boxes. Open and Close Vault Promotes the bank's products and services; consistently cross-sells bank products at every opportunity. Makes concentrated effort to solve customer problems. Follows teller over/short policy. All other duties as they were assigned.

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and methods of payments. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.Meet with applicants to obtain information for loan applications and to answer questions about the process.Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.Review and update credit and loan files.Review loan agreements to ensure that they are complete and accurate according to policy.Compute payment schedules.Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.Submit applications to credit analysts for verification and recommendation.Handle customer complaints and take appropriate action to resolve them.Work with clients to identify their financial goals and to find ways of reaching those goals.Confer with underwriters to aid in resolving mortgage application problems.Negotiate payment arrangements with customers who have delinquent loans.Market bank products to individuals and firms, promoting bank services that may meet customers' needs.Supervise loan personnel.Analyze potential loan markets and develop referral networks in order to locate prospects for loans.Independently generated loans. Conventional, FHA and VA loans, relevant to new owners and refinancing; Closed over 80 loans first year and 128 loans worth over $9M in 2003.

Successful business venture. Performed office management and day to day administrative operations. Handled customer relations and sales, designed and wrote sales and marketing materials. Responsible for development and management of Accounts Payable/Receivable processes and procedures act as receptionist, customer service. payroll, supply ordering, manage payroll including employment tax preparation and filing, manage inventory and inventory budgets, complete and balance bank deposits, and quarterly and monthly taxes. Distribute mail, manage lunch orders, complete arrange travel as appropriate and respond to all emails sent directly to the business. Responsible for identifying parts and categorizing, estimating, recognizing differences or similarities, and detecting

Process and prepare for closing, retail mortgage loans (conventional and government, purchase and refinance) under various loan programs in accordance with policies & proceduresWork directly with customers to achieve an ideal customer experienceRegister loans on the origination system and maintain system accuracyReview rate lock and point objectives for accuracyEnsure overage and underage is approved as well as waiver of any feesSet up files and order all necessary exhibits for appraisals and credit reportsCheck alternative documentation for accuracy and potential problemsOrder title insurance, flood and tax certificates and surveys, reviewing for problems upon receiptReview all documents, prepare and calculate income and assets thoroughly before submission to underwritingObtain and review documents for acceptability against loan conditions with the loan officer, coordinate with buyers, sellers, title companies, escrow agents, surveyors and real estate agents to obtain additional documentation, complete loan submissions and perform closingsManage pipeline via weekly pipeline report. Handled complex files. Good detail analysis skills. Great understanding of program guidelines. Excellent organizational skills

Reviewed and processed invoices: Reviewing to ensure that they are accurate, matching with purchase orders and other relevant Documents. Inputting into accounting system. Coordinating with other departments to verify invoices. Maintaining acute records. (Invoices, payments & other financial information) Responding to Vendors Inquiries. Reconciling accounts. Processing payments. Maintained a positive relationship with vendors. Worked front end desk for outside sales of keg sales. Also, I tracked the whole fleet and kept them registered and insured.