 Supports the Vice President and four Sr. Operations Leaders in the National Continuum department. Supports the Dignified Journeys project by following up on action items and scheduling ad hoc meetings. Builds agenda, facilitates, and follow-up on action items for the National Kidney Care Services Joint Committee Meetings with three outside vendors. Former member of the project core team for KP Care at Home which determines next steps from executive sponsor meetings, helps to build the project plan, and ensure workstream teams are on track. Subject matter expert on processing recharge funding agreements between costs centers. Supports C-level executives in the National Clinical Services department when other assistants are on medical leave / PTO. Coordinate travel for Executives. Create and maintain meeting minutes and agendas for department meetings. Coordinated conference rooms for Leadership Team meetings on-site and off-site Reconcile expense reports. Coordinate administrative calls with Executive Assistants to synchronize calendars for meetings with other Executives. Onboarding new hires and preparing announcements. Purchasing supplies for remote employees including office furniture.

For Kaiser Permanente as a Contracted Employee:* Created and maintained committee meeting minutes and functions for Risk Management and Patient Safety Committee and Medication Safety Committee.* Coordinated conference rooms for committee meetings and weekly event management for Infection Control Committee.* HIPAA - Observed strict confidentiality and safeguarded all patient-related information.* Processed and analyzed eRRF referrals and data.* Assessed risk management cases and forwarded to department managers for response and actions.* Develop spreadsheets and tools for survey, ie Joint Commission, MERP, etc.* Monitor MRSA testing for patients in the ICU/PCU.* Prepare monthly and quarterly reports using Statit graphs.* Schedule urgent RCA Meetings with department managers and physicians.* Created, converted and uploaded department policies into the new Policy Tech system.

* Assisted the CFO with the production of the monthly financials, management reports and budget forecasts.* Collaborated with other administrative team members, human resources and the finance department on special projects and events.* Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.* Tax Form Preparation and all EPA and OSHA documentation* Verified details of transactions, including funds received and total account balances.* Coded the general ledger and processed vendor invoice payments.* Coordinated approval processes of all accounts payable invoices.* Researched and resolved billing and invoice problems.* Initiated and updated yearly dealer agreements and dealer applications.* Managed accounting operations, accounting close, account reporting and reconciliations.* Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.* Completed monthly, quarterly and annual bank reconciliations for all divisions.* Arranged appropriate travel, agendas, necessary contacts and country information.* Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.

* Provided administrative support for two physicians and two nurse practitioners.* Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.* Recorded and filed patient data and medical records.* Carefully reviewed medical records for accuracy and completion as required by insurance companies.* Directed patient flow during practice hours, minimizing patient wait time.* Confirmed patient information, collected copays and verified insurance.* Acquired insurance authorizations for procedures and tests ordered by the attending physician.* Completed registration quickly and cordially for new patients.* Efficiently performed insurance verification and pre-certification and pre-authorization functions.* Accurately entered procedure codes, diagnosis codes and patient information into billing software.* Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.* Completed appeals and filed and submitted claims.* Posted charges, payments and adjustments.* Applied payments, adjustments and denials into medical manager system.* Carefully prepared, reviewed and submitted patient statements.* Consistently informed patients of their financial responsibilities prior to services being rendered.* Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-forserviceand managed care plans.* Monitored shared email in-boxes and ensured inquiries were addressed.* Resolved and clarified issues with patient medications and collaborated with local pharmacies.

* Strictly maintained customer and patient confidentiality.* Entered new patient profiles and prescriptions into medication input software system.* Communicated directly with doctors' offices via telephone, fax and email.* Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.* Verified patient data and billing information.* Verified accuracy and completeness of information on prescription and refill requests.* Correctly filed prescriptions after they were filled.* Entered prescription and insurance billing information into patient profiles.* Answered customers' questions and addressed problems and complaints in person and via phone.* Maintained visually appealing and effective displays for the entire store.* Educated customers on product and service offerings.* Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.* Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.* Processed all sales transactions accurately and in a timely fashion.