"Developing digital strategies focused on winning work and delivering exceptional client experiences" In today's world of disruptive and quickly evolving technologies, it is important that we be more nimble in order to respond quickly to these changes and to provide the flexibility that the business needs to continue to win in the market. Within my organization, I focus on developing forward thinking digital strategies which incorporate the importance of the customer experience and user centric design both in winning work and in the technology delivered. Engaging digital experiences that consider how people want and need to work are key to providing maximum business value and high customer satisfaction. Having worked in both the IT and business worlds, I help to "bridge the gap" that often exists between these organizations. Primary capabilities include: 1) Creating customer journeys and developing roadmaps for technology solutions to business challenges and objectives 2) Bringing "outside the box" thinking to complex business problems 3) Incorporating the use of emerging technologies into future state visions 4) Program management for technology based change, including large scale transformational programs 5) Developing and implementing effective program governance and operational models 6) Relationship building and negotiation skills needed to drive innovative ideas and to create an aligned future state with clear business benefits 7) Stakeholder management and business change in both top down and matrix driven organizations8) Developing action based "voice of the customer" programs