Sherry Maxwell Email & Phone Number

Bethesda, Maryland, United States

*Lead the day-to-day administration of employee benefit programs, including health & welfare plans, 401k retirement, wellness initiatives, leave administration, and ancillary plans*Assist in the delivery of the Benefits vision and strategy in support of TWM's mission*Support the benefits communications plan that ensures all employees develop and maintain a.

Dallas, Texas, United States

*Day-to-day administration of Americas benefit (medical, dental vision, 401k, etc) plans; global support as needed*Key employee-facing contact for employee questions. Answer eligibility, claim, and plan coverage questions as well as research/resolve any issues that may arise*Audit benefit information and modules in the HRIS system on a pay period, monthly.

United States

• Main point of contact for the client with ongoing Health Benefits delivery
• Assess situations with a broad view, develops and implements a strategic approach
• Seamlessly work with a global team of colleagues focused on risk mitigation, client delivery and satisfaction using operational dashboards, tableau measures and project logs
• Leads internal and external meetings; participates in root cause reviews to eliminate recurring issues
• Partners with stakeholders across internal functional areas like files, configuration, and shared services teams to enable client delivery for ongoing and ad hoc work
• Responsible for deep dive of participant interactions in conjunction with Customer Care team to identify improvement opportunities

Columbia, Maryland, United States

• Provide benefits support to the Corporate offices of a fast-paced and diverse organization in 4 locations within the United States.
• Manage Customer Service Relations for over 4,000 US Employees
• Maintain Group Health Records for employees including setup, benefit elections and terminations
• Administer FML, STD, LTD, Parental and Personal Leaves
• Streamline vendor file feeds, open enrollment and status changes
• Audit benefit data, personal action requests and payroll

Baltimore, MD

• Provide benefits support to the Corporate offices of a fast-paced and diverse organization in 6 locations within the United States.
• Manage Customer Service Relations for over 4,000 US Employees
• Maintain Group Health Records for employees including setup, benefit elections and terminations
• 401k Administrator
• Administer FML, STD, LTD, Parental and Personal Leaves
• Streamline billing, vendor feeds, open enrollment and status changes

Cockeysville, MD

• Coordinate all aspects of Implementations and Ongoing Support Management
• Complete full discovery of Client benefit plans and Carriers to determine business requirements necessary for system setup
• Load benefit plan rules, carrier and employer eligibility rules and rates for all employer group enrolled plans
• Streamline organization procedures and policies through various communication packages
• Create or modify requirements and specifications for specific client statements
• Manage multiple projects with various deadlines on an independent basis

Annapolis, MD

• Direct the development of various group health benefits programs including life, disability, health, etc. and manage the annual benefits planning process
• Develop mass communications and benefit materials relating to employee benefit programs
• Administer domestic group medical, life, disability and worker’s compensation insurance plans
• Update and maintain human resources information/payroll system
• Administer FMLA, STD, LTD and COBRA
• Participate in benefit surveys to determine the competitiveness of the Company’s benefit package