Sherry Maxwell Email & Phone Number

Frederick, Md, Us

Bethesda, Maryland, United States

*Lead the day-to-day administration of employee benefit programs, including health & welfare plans, 401k retirement, wellness initiatives, leave administration, and ancillary plans*Assist in the delivery of the Benefits vision and strategy in support of TWM's mission*Support the benefits communications plan that ensures all employees develop and maintain a clear understanding of TWM's offerings, policies and milestones*Manage vendor relationships to ensure optimal return in investment; assist with negotiations and annual contract renewals with vendors and carriers*Partner with benefits and retirement administrators to maintain compliance with federal/state regulations - ERISA, HIPAA, FMLA, COBRA, ACA, ADA *Serve as POC contact for internal team members, vendors and management*Support benefit plan renewal and benefit plan open enrollment including communications and coordination with vendors and payroll

Dallas, Texas, United States

*Day-to-day administration of Americas benefit (medical, dental vision, 401k, etc) plans; global support as needed*Key employee-facing contact for employee questions. Answer eligibility, claim, and plan coverage questions as well as research/resolve any issues that may arise*Audit benefit information and modules in the HRIS system on a pay period, monthly, quarterly, and annual basis*Administration of benefit enrollment process for all new hires and acquisitions, as well as coordinate benefit termination process including coordination of COBRA process*Manages the funding process of employee deductions and employer contribution for 401k, HSA, and FSA*Responsible for 401k administration and related audits*Audit vendor invoices and process for payment; collaborate and maintain professional communication with accounting department*Supports the annual open enrollment process. Drafts associate communication materials, supporting the design and accuracy of the enrollment system and working with carriers on ensuring accurate benefit enrollment*Update employee communications as needed to ensure employee understanding of benefits*Takes an active role in the development of health and wellness programs for employees*Document and update processes and procedures as related to benefits, compensation, wellness, and leaves of absence*Responsible for the data integrity of the HRIS system as it relates to benefits and leaves; Runs regular reports and analytics from HRIS system*Generate and distribute routine and ad hoc reporting*Works with HRIS Manager to make sure system is properly configured for Benefits Open Enrollment.*Coordinate all leave-of-absence requests and disability paperwork: medical, personal, disability, Worker’s Compensation and FMLA

United States

• Main point of contact for the client with ongoing Health Benefits delivery• Assess situations with a broad view, develops and implements a strategic approach • Seamlessly work with a global team of colleagues focused on risk mitigation, client delivery and satisfaction using operational dashboards, tableau measures and project logs• Leads internal and external meetings; participates in root cause reviews to eliminate recurring issues• Partners with stakeholders across internal functional areas like files, configuration, and shared services teams to enable client delivery for ongoing and ad hoc work• Responsible for deep dive of participant interactions in conjunction with Customer Care team to identify improvement opportunities• Facilitates discovery and engages in analysis of client requirement changes• Manages projects of significant size and complexity from beginning to end and provides expertise to client• Use of reporting tools and Google Analytics to assist with participant escalations and ensure holistic review of key discussion themes with clients

Columbia, Maryland, United States

Provide benefits support to the Corporate offices of a fast-paced and diverse organization in 4 locations within the United States. • Manage Customer Service Relations for over 4,000 US Employees• Maintain Group Health Records for employees including setup, benefit elections and terminations• Administer FML, STD, LTD, Parental and Personal Leaves• Streamline vendor file feeds, open enrollment and status changes• Audit benefit data, personal action requests and payroll• Conduct New Hire Orientation, Open Enrollment and Training meetings• Communications Planning for Wellness Programs, Open Enrollment, Leave and other offerings• Coordinate Benefit Fairs, Biometric Screenings and other Wellness Programs• Due Diligence in several mergers and acquisitions (M&A)

Baltimore, Md

Provide benefits support to the Corporate offices of a fast-paced and diverse organization in 6 locations within the United States. • Manage Customer Service Relations for over 4,000 US Employees• Maintain Group Health Records for employees including setup, benefit elections and terminations• 401k Administrator• Administer FML, STD, LTD, Parental and Personal Leaves• Streamline billing, vendor feeds, open enrollment and status changes• Audit benefit data, personal action requests and payroll• Conduct New Hire Orientation, Open Enrollment and Training meetings• Communications Planning for Wellness Programs, Open Enrollment, Leave and other offerings• Coordinate Benefit Fairs, Biometric Screenings and other Wellness Programs• Due Diligence in several mergers and acquisitions (M&A)

Cockeysville, Md

• Coordinate all aspects of Implementations and Ongoing Support Management• Complete full discovery of Client benefit plans and Carriers to determine business requirements necessary for system setup• Load benefit plan rules, carrier and employer eligibility rules and rates for all employer group enrolled plans• Streamline organization procedures and policies through various communication packages• Create or modify requirements and specifications for specific client statements• Manage multiple projects with various deadlines on an independent basis

Annapolis, Md

• Direct the development of various group health benefits programs including life, disability, health, etc. and manage the annual benefits planning process• Develop mass communications and benefit materials relating to employee benefit programs• Administer domestic group medical, life, disability and worker’s compensation insurance plans• Update and maintain human resources information/payroll system• Administer FMLA, STD, LTD and COBRA• Participate in benefit surveys to determine the competitiveness of the Company’s benefit package• Plan and present New Hire Orientation, FMLA, Sexual Harassment and HIPAA required trainings