• Efficiently prepared high-quality beverages and food items in a fast-paced environment while adhering to health and safety regulations to ensure a safe and enjoyable experience for guests• Maintained comprehensive knowledge of menu offerings, enabling tailored recommendations of coffee blends, beverages, and food items to meet guests’ preferences and needs• Assisted in onboarding and training new team members, facilitating their smooth integration into the team and maintaining high service standards

• Communicated with 8+ callers in need of legal, housing, and mental health support per day• Regularly communicated with and supported supervisor and 4+ team members to ensure clients received accurate resources and information that are helpful for their situation• Tracked, researched, and consistently updated my knowledge on 20+ available resources

• Collaborated with 5 medical assistants, 6 physicians, and 3 administrative staff members to provide quality, tailored, and culturally-sensitive health care to underserved patients• Accurately prepared clinical and digital documentation of vital signs and test results and reported pertinent information to physicians in a timely manner• Collected and prepared samples for laboratory tests• Ensured supplies were well-stocked, prepared equipment for procedures, and sanitized rooms in accordance to health regulations

• Calmly facilitated efficient running of the clinic even during times of high patient volume• Strictly adhered to safety regulations during the pandemic to prevent the spread of illness• Executed comprehensive front desk operations, including fielding 15+ phone inquiries and managing 10+ patient check-ins per day, and contributed to a welcoming clinic environment• Answered patients’ COVID-19 vaccine questions to ensure they are accurately informed

• Created an online module for healthcare professionals to learn about barriers to mental healthcare in Chinese populations and culturally sensitive care• Received education about social determinants of health, refugee health, and global health careers

• Supported underrepresented first-year students with social and academic challenges related to adjusting to college, including professional identity development and effective goal setting• Led group conversations around mental health, networking, and financial literacy

Principal Investigator: Stephen Sanders, PhDDepartment of Psychiatry• Worked on a project that aimed to correct splicing errors in Autism Spectrum Disorder using antisense oligonucleotides• Extracted DNA from saliva samples of patients with dyslexia and performed red blood cell extractions from pregnancies with abnormalities• Performed data entry tasks and organized information into Microsoft Excel spreadsheets• Attended weekly lab meetings with other UCSF centers, where researchers and clinicians discussed translational research projects on congenital anomalies and pregnancy complications