Shervin Joseph Email & Phone Number

Houston, TX, US

Plano, Texas, US

• Responsible for managing a team of consultants and overseeing the quality of the services they provide to Improving clients.
• Provide support, leadership, mentorship, and career coaching to Improving consultants while operating on one or more of Improving's core initiatives.
• Serve as a key contributor in strategic planning and management for Improving's Houston office and at the enterprise level.
• Operate as a stakeholder in the Houston office's Agile recruiting by identifying candidates, interviewing, and developing staff for current and future Agile transformations.
• Actively involved in supporting business development in defining, scoping, estimating, and proposing future business opportunities while promoting Improving offerings to current clients.
• Serve as a representative of the Improving executive leadership team in technology, Agile, and community events.

Plano, Texas, US

• Coach with the goal of organizational transformation to Agility, embracing Agile values and principles while delivering strong and positive leadership, vision, and direction.
• Bring to life a multi-disciplinary and multi-framework approach uniting the best of Agility, Lean, and Design Thinking to solve the correct problems, foster growth through self-management, and deliver customer-focused.
• Utilize and encourage organizational transparency, which grows trust, enables good decision-making, and reduces the risk of poor quality or low-value work.
• Challenge leaders to create a culture of continuous improvement and accountability to improve KPIs, including current value, unrealized value, time to market, and ability to innovate.
• Work with the Product Owner and stakeholders to create the product focussed long-term strategic direction establish milestones, author and utilize OKRs, and provide a realistic product vision for the solution.
• Collaborate with organizational leadership to identify and remove systemic impediments, improve business performance, and embed the nature of continuous improvement within the organization.

Plano, Texas, US

• Live out Improving's values of excellence, involvement, and dedication through the foundation of trust with my peers, clients, and the community.
• Cultivating an environment that fosters authentic, long-term professionaland personal relationships at Improving and while serving our clients
• Collaborate with a wide spectrum of client executives and employees to ensure alignment and delivery of key business objectives, IT services, and solutions.
• Support team members with clear guiding principles to demonstrate the characteristics, values, and behaviors which contribute to a growth and learning mindset valued at Improving.
• Create and support a trust-based environment of collaboration at Improving and with our clients, allowing for open dialogue and productive solutions.
• Conduct interviews with candidates for opportunities within Improving to support them in finding the ideal fit for their career goals, and support Improving finding new team members who will thrive in a trust-based.

Houston, Texas, US

• Supported Rig Technologies Project Sales and Installation & Commissioning departments in identifying IS strategic vision for project prioritization, resource allocation, and maximization of value-driven development.
• Owned and managed the multi-team Agile development of a top-priority quotation system with a $3.5M budget and the decommissioning of its predecessor.
• Oversaw multiple large-scale business applications for NOV Rig Technologies, ensuring they met the strategic and organizational results required by the stakeholders and users.
• Managed new project request analysis process and coordinated change requests within Rig IS PMO, which determined business value, prioritization, and impact to Rig IS resource plan.
• Demonstrated knowledge and expertise in assessing and identifying potential project risks and the ability to mitigate threats and capitalize on opportunities for departments within IS portfolio.
• Effectively understood NOV organization to negotiate and implement decisions that supported enterprise strategic alignment and innovations within IS department and application portfolios.

Houston, Texas, US

• Served as Scrum Master for the department’s highest-performing development team, producing its most advanced application. The new quotation system served more than 1,700 users on four continents and unified how.
• Oversaw Scrum activities pioneering a single, robust, organization-wide manufacturing and logistics solution. NOV facilities are now able to track shipments and contents, achieve compliance through Global Trade.
• Operated as servant-leader to remove impediments preventing a team's success.
• Coached, mentored, and facilitated three development teams' transition from Waterfall to Agile development, ensuring teams were cross-functional, productive, collaborative, self-organizing, and worked at a sustainable.
• Ensured product owners were trained in Scrum theory, managed product backlogs, actively supported project team, and managed stakeholders' expectations.
• Spearheaded bi-weekly Scrum workgroup where Scrum Masters met to resolve larger impediments at team and organizational levels and discussed improvement opportunities.

Houston, Texas, US

• Led, organized, and motivated IS project teams to effectively deliver Agile and Waterfall development solutions that provided exceptional business value to our users.
• Successfully delivered over one hundred implementations of the organization’s document management system while serving as its North and South American Product Owner.
• Collaborated with the vice president of application development to implement a team incentive program, resulting in a 40 percent increase over team baseline performance and delivery of minimal viable product three.
• Managed steering committee for the product owner, stakeholders, and executive management that ensured the creation of enterprise-level value, received functional area buy-in and management-supported adoption, and the.
• Led the analysis, design, testing, planning, change management, and implementation of enterprise-level solutions that brought value to NOV.
• Volunteered as a mentor to new project managers, Scrum Masters, and business analysts, guiding team members in productive transitions.

Houston, Texas, US

• A key member of a project team that created a Web application allowing Rig Technologies to autonomously manage its entire product hierarchy. A high level of project success led to multiple divisions adopting the tool.
• Performed analysis and design of a solution for After-Market to automate the manual process of collecting part data required by ERP for purchase order creation. Part addition was reduced from two weeks to less than two.
• At the request of executive leadership, delivered an application that, for the first time, allowed customers to view the entire NOV catalog of land rigs, view specifications of all configurations, allow a user to.
• Worked with engineers within blow-out preventer product line to develop a customer-facing application allowing users to calculate hydraulic operator pressure to sheer drill pipes instantly. The solution eliminated.
• Utilized Scrum methodology to conduct analysis, document requirements, and manage a TFS product backlog with clear and concise user stories and acceptance criteria that provided the project team the requirements to.
• Performed gap analysis to define the functionality that was lacking between the project management SharePoint site and the Rig IS developed application suite. Document drove the majority of development for 18 months.

San Francisco, California, US

• Served as the primary point of contact that collaborated with clients’ accounting, finance, IT, and ERP teams to gain knowledge of GL requirements, validations, and business rules. Implemented specifications and.
• Served as liaison between client’s commercial card subject matter experts and Wells Fargo development and quality assurance teams to provide technical analysis, develop enhancements, troubleshoot system issues, and.
• Created business and technical specifications documents based on client interviews and system analysis for developers integrating Wells Fargo’s two corporate card reporting systems into client ERP systems, including.
• Key contributor in all System Development Life Cycle (SDLC) phases, including analysis, design, development, testing, and implementation for new installations and enhancements.
• Led projects acquiring new clients for Wells Fargo, retaining customers at risk of switching, and customizing systems to allow clients to increase monthly spending.
• Created and executed SQL queries and stored procedures to test and review recent system upgrades prior to client delivery and troubleshoot client issues during production.

Spring Branch, Texas, US

• Primary liaison between ECS Learning Systems and web consulting firm on all issues dealing with technology.
• Regularly communicated with all ECS and external consultants to ensure earliest possible risk identification, schedule slippage, and scope change.
• Collaborated with ECS team leads to identify project approach, deliverables, tasks, and resources required to complete website redesign, specifically as it pertains to IT tasks.
• Created and manage database of all ECS products.
• Create custom reports and customized site communications.

College Park, Georgia, US

• Led initiative to strengthen IT internal controls, and served as primary IT point of contact and facilitator between Technology and external & internal auditors.
• Brought internal IT and Section 404 of Sarbanes-Oxley compliance audit from unsatisfactory to satisfactory in one fiscal year.
• Created an IT strategic plan to ensure departmental goals aligned with corporate goals. The strategic plan delineated the life cycle of each critical system and provided an outlook of proposed and planned systems.
• Created, managed, updated, and periodically reviewed IT policies, procedures, standards, and vendor contracts to ensure optimal compliance, benefit scenario, and ensured policy amendments and changes were carried out.
• Oversaw and monitored the progress of required actions for COEX IT to mitigate risks, unplanned events, control vulnerabilities, and audit findings.
• Reviewed audit findings and provide necessary challenges to the appropriateness of ratings and required actions.

College Park, Georgia, US

College Park, Georgia, US

Concentration: Customer Insight, Marketing And Information Systems

Bachelor Of Business Administration (Bba), Management Information Systems