My leadership and management background includes achievements with two Fortune 500 companies (CVS/Caremark & Kimberly-Clark) in roles as an Operations Strategy Advisor; Curriculum Design, Learning & Development Senior Consultant; Benefit Opportunity Specialist Supervisor; Vendor Management Senior Consultant; and Training Specialist. My ability to make a positive impact in multiple roles and departments can be demonstrated by: • Supported the implementation and deployment of CVS/Caremark’s integration of the Salesforce CRM and guiding the development of process documentation and training for and-users on the new CRM application. • Spearheaded development of several new CVS/Caremark training programs and optimized training impact and implementation using Agile methodology. • Recruited and launched a new Benefit Opportunity Specialist Team and supervised 18 Customer Care Reps. • Led numerous training programs for groups of up to 30 new hires and improved overall training impact by evaluating learning programs and implementing training improvements for 500+ employees. • Assisted Kimberly-Clark with 18-month implementation of the SAP Human Resources module.Throughout my career, I established my reputation for achieving deadlines under pressure by working independently or collaboratively with team members to organize, prioritize, and ensure responsibilities, special projects, and large-scale software or program implementations were finished accurately and on time. In addition, I have other intangible qualities including my reliability, dedicated work ethic, professionalism, approachable and collaborative leadership style, and willingness to put in the extra time needed to help my company achieve its goals.