Implemented solutions that streamlined key processes by leveraging my understanding of sales operations and technology.Created a process that captured leads throughout the sales funnel as measured by reduced manual errors and valuable time saved by developing an automated lead management system. Integrated automation solutions seamlessly into existing systems by collaborating with cross-functional teams, including Business Development and Marketing. Ensured the successful adoption of these processes across the sales department by fostering relationships and effective communication. Honed my skills in process automation, data analysis, and project management.

Enhanced the automation process of the generation of monthly reports with the use of Excel VBA and Power BI. Remodeled the dataflow process and significantly reduced the the time taken to generate reports.Created Pivot Tables on Excel to improve Data Visualization for my team.Designed posters and used Video Editing Tools to support colleagues in a company event.Engaged over 40 interns and supported the HR department in the Internship Engagement Day by being part of the planning committee.Coordinated with external vendors to organize my department’s Team Building Day. Received positive feedback about the event from my colleagues.

In charge of the implementation of an application at key locations of Singapore by leading a team to train the staff on the ground.Liaised between the different departments of the company and worked with external vendors to come up with innovative solutions to make the application better.Learnt about the science behind the BD Veritor System and the Lateral Flow Technology. Performed tests on my own and attended training sessions with several healthcare institutions in Singapore. Interacted with various clinics to provide them with relevant information on the BD Veritor System and to ensure that their operations run smoothly.Created Standard Operating Procedures (SOP) and conducted an internal audit to ensure there is standardization in the work flow of the company.

As a part-time sales assistant at Nike, I demonstrated great learning agility and proactiveness as a salesperson. I was also recognised as one of the best performers in achieving store target consistently.I had the opportunity to connect with customers on their needs with my strong communication skills and deep knowledge of Nike’s products. I also took on additional job scopes such writing daily reports for the performance of the branch, to stock taking.