Shevantha Perera

Shevantha Perera Email and Phone Number

Experienced Hotel Duty Manager | Passionate About Leading Teams and Driving Business Success @ Novotel Geelong
Shevantha Perera's Location
Geelong, Victoria, Australia, Australia
Shevantha Perera's Contact Details

Shevantha Perera personal email

About Shevantha Perera

CharacterAs a recent graduate in Tourism and Hospitality Management, I embody a strong work ethic and a deep commitment to providing unparalleled service. I'm fueled by a passion for exceeding guest expectations and ensuring their experiences are exceptional in every interaction.ValuesMy motivation is rooted in a dedication to delivering top-tier service, utilizing my expertise in food and beverage service, and front desk. I prioritize guest satisfaction and thrive on creating memorable moments for each individual I serve.MissionsMy mission is to continuously grow and develop within the hospitality industry. I aim to expand my knowledge base, refine my skills, and contribute positively to an organization's success. I seek opportunities that challenge me, allowing me to leverage my skills and passion for the industry to make a meaningful impact.AbilitiesMy way of thinking revolves around a guest-centric approach, emphasizing communication, attention to detail, and a proactive attitude. I believe in anticipating needs and going above and beyond to ensure an exceptional experience for every guest.SkillsSkilled in guest service, I excel in fostering positive interactions and building strong relationships. My communication abilities and attention to detail are instrumental in delivering outstanding service consistently. I bring forth a combination of expertise, adaptability, and a willingness to learn, which I leverage to add value to any team I am a part of.

Shevantha Perera's Current Company Details
Novotel Geelong

Novotel Geelong

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Experienced Hotel Duty Manager | Passionate About Leading Teams and Driving Business Success
Employees:
8
Shevantha Perera Work Experience Details
  • Novotel Geelong
    Hotel Duty Manager
    Novotel Geelong Dec 2022 - Present
    Worked closely with the Front Office Manager to ensure the smooth day-to-day operations of the hotel.Managed front desk and housekeeping staff, ensuring all tasks were completed efficiently and to a high standard.Created and implemented new processes and procedures to improve hotel operations, resulting in increased efficiency and customer satisfaction.Coordinated with the sales and marketing team to develop promotional campaigns, resulting in increased occupancy rates.Responded to guest inquiries, complaints, and emergencies in a timely and professional manner.
  • Novotel Geelong
    Night Manager
    Novotel Geelong Aug 2022 - Dec 2022
    Geelong, Victoria, Australia
    Provide exemplary service, ensuring guests have a memorable experience while staying at the hotel.Oversee and manage the night audit process, including the closing of daily transactions and the creation of daily reports.Coordinate with security personnel to ensure the safety of guests and the security of the hotel.Manage and supervise front desk and housekeeping staff during night shift, ensuring all tasks are completed effectively and efficiently.Respond to guest inquiries, complaints, and emergencies in a timely and professional manner.
  • Grand Wedding Creations (Pvt.) Ltd.
    Business Director
    Grand Wedding Creations (Pvt.) Ltd. Apr 2015 - Present
    Colombo
  • Owedrich Creations
    Business Owner
    Owedrich Creations Jan 2017 - Present
    Colombo
  • Hotel Chadstone Melbourne Mgallery By Sofitel
    Night Auditor
    Hotel Chadstone Melbourne Mgallery By Sofitel Feb 2022 - Aug 2022
    Chadstone, Victoria, Australia
    Assisted with hotel reception duties, including check-in, check-out, and responding to guest inquiries.Coordinated event setups, ensuring seamless delivery of conferences, weddings, and other events.Trained new staff members, ensuring they were equipped to deliver the highest level of service to customers.
  • Hotel Chadstone Melbourne Mgallery By Sofitel
    Guest Service Agent
    Hotel Chadstone Melbourne Mgallery By Sofitel Jan 2022 - Aug 2022
  • Hotel Chadstone Melbourne Mgallery By Sofitel
    Food And Beverage Attendant
    Hotel Chadstone Melbourne Mgallery By Sofitel Oct 2021 - Aug 2022
    Australia
    Managed food and beverage service, ensuring high standards of customer service and satisfaction.Collaborated with the kitchen team to deliver an exceptional dining experience, recommending menu items and providing tailored recommendations for customers.
  • Hotel Chadstone Melbourne Mgallery By Sofitel
    Concierge
    Hotel Chadstone Melbourne Mgallery By Sofitel Oct 2021 - Aug 2022
    Chadstone, Victoria, Australia
  • Hotel Chadstone Melbourne Mgallery By Sofitel
    Bar Attendant
    Hotel Chadstone Melbourne Mgallery By Sofitel Oct 2021 - Aug 2022
    Australia
  • William Angliss Institute
    Student Representative
    William Angliss Institute Feb 2020 - Feb 2022
    Melbourne, Victoria, Australia
  • Society Restaurant
    Foh
    Society Restaurant Jul 2021 - Dec 2021
    Australia
  • Grand Kitchen
    Business Owner
    Grand Kitchen Mar 2019 - Oct 2021
    Colombo
  • Owedrich Caters
    Business Owner
    Owedrich Caters Aug 2018 - Oct 2021
    Colombo
  • Crosbie Lodge
    Night Manager
    Crosbie Lodge Jun 2020 - Jul 2021
    Melbourne, Victoria, Australia
  • Golden Transport Services
    Business Owner
    Golden Transport Services Sep 2014 - Aug 2016
    Colombo
  • Wedding Creations
    Assistant Manager
    Wedding Creations Jan 2012 - Feb 2014
    Colombo, Western, Sri Lanka

Shevantha Perera Skills

Leadership Collaborative Problem Solving Human Resources Online Marketing Digital Photography Making Coffee Graphic Design Complaint Management Housekeeping Food And Beverage Business Development Communication Finance Adobe Photoshop Digital Marketing Photography Customer Relationship Management Strategy Videography Html Business Planning Microsoft Office Supervisory Skills Hospitality Event Management Multitasking Time Management First Aid Customer Service Financial Analysis Decision Making Rostering Business Strategy Business Management Teamwork Analytical Skills Problem Solving Marketing Strategy Search Engine Optimization Professional Responsibility Mysql

Shevantha Perera Education Details

Frequently Asked Questions about Shevantha Perera

What company does Shevantha Perera work for?

Shevantha Perera works for Novotel Geelong

What is Shevantha Perera's role at the current company?

Shevantha Perera's current role is Experienced Hotel Duty Manager | Passionate About Leading Teams and Driving Business Success.

What is Shevantha Perera's email address?

Shevantha Perera's email address is sh****@****ail.com

What schools did Shevantha Perera attend?

Shevantha Perera attended William Angliss Institute, Einstein College Of Australia, William Angliss Institute, William Angliss Institute.

What skills is Shevantha Perera known for?

Shevantha Perera has skills like Leadership, Collaborative Problem Solving, Human Resources, Online Marketing, Digital Photography, Making Coffee, Graphic Design, Complaint Management, Housekeeping, Food And Beverage, Business Development, Communication.

Who are Shevantha Perera's colleagues?

Shevantha Perera's colleagues are Pornpan Wisessak, Hayley Ollis, Pratik Pradhan, Kuldeep Bhattacharjee, Mohammad Pasha.

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