Sheyla Gonzalez Email and Phone Number

• Performed administrative and secretarial support functions for the Department of Labor and Chautauqua Works• Greeted people entering the establishment, directed them to specific destinations• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers• Answered telephones and directed calls• Assisted Customers with computer programs in the Resource Room

• Administer bedside and personal care such as hygiene assistance• Perform healthcare-related tasks such as counting medicine and monitoring vitals• Maintain accurate client records• Perform housekeeping duties such as cooking and cleaning• Ensure Customers are receiving excellent customer service

• Performed administrative and secretarial support functions for the Department of Labor and Chautauqua Works• Greeted people entering the establishment, directed them to specific destinations• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers• Answered telephones and directed calls• Assisted Customers with computer programs in the Resource Room

• Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments• Received payment and record receipts for services• Greeted persons entering establishment, determine nature and purpose of visit• Listened and resolved complaints for customers and public• Transmitted information and documents to customers, using computer, mail, or facsimile machine • Schedule appointments, and maintain and update appointment calendars • Analyzed data to determine answers to questions for customers or members of the public• Translated information to customers in English to Spanish