• Consult with business leaders and stakeholders to understand the business landscape, priorities, and strategic context.• Develop detailed program plans, including schedules, resource allocation, risk management, and budget.• Coordinate multiple projects within a program to align with stakeholder requirements.• Identify and resolve challenges to ensure program success.• Monitor program progress using metrics and KPIs to assess success, identify bottlenecks, and implement… Show more • Consult with business leaders and stakeholders to understand the business landscape, priorities, and strategic context.• Develop detailed program plans, including schedules, resource allocation, risk management, and budget.• Coordinate multiple projects within a program to align with stakeholder requirements.• Identify and resolve challenges to ensure program success.• Monitor program progress using metrics and KPIs to assess success, identify bottlenecks, and implement improvements.• Collaborate with cross-functional teams including customer experience, engineering, product management, and marketing to drive project execution.• Work with third parties to ensure timely delivery of quality outputs per agreed terms.• Lead a team of project managers and L&D consultants in collaboration with subject matter experts to manage and execute projects.• Report monthly progress to stakeholders to ensure alignment and continuous support.• Facilitate program reviews and evaluations to gather feedback for improvement.• Collaborate with project managers for capacity planning and optimizing resource allocation. Show less

• Developed technical training curricula for roles such as Technical Support Engineers, Consulting Engineers, Architects, Tech Leads, and Customer Support Specialists.• Collaborated with subject matter experts to create training blueprint, detailed design, and curate/create training content.• Planned and executed L&D projects from inception to completion.• Created project plan and monitored the progress to ensure timely delivery.• Communicated with stakeholders on a weekly and… Show more • Developed technical training curricula for roles such as Technical Support Engineers, Consulting Engineers, Architects, Tech Leads, and Customer Support Specialists.• Collaborated with subject matter experts to create training blueprint, detailed design, and curate/create training content.• Planned and executed L&D projects from inception to completion.• Created project plan and monitored the progress to ensure timely delivery.• Communicated with stakeholders on a weekly and monthly basis to present the project progress. Show less

• Identified and pursued new opportunities to secure contracts for e-learning projects.• Created project budgets ensuring resource forecasting and cost management while delivering high-quality solutions.• Designed and delivered engaging and effective e-learning solutions tailored to the audience, training needs, and budget.• Identified and mitigated project risks to ensure successful and timely delivery. • Coordinated with project managers, QA teams, and media teams to ensure… Show more • Identified and pursued new opportunities to secure contracts for e-learning projects.• Created project budgets ensuring resource forecasting and cost management while delivering high-quality solutions.• Designed and delivered engaging and effective e-learning solutions tailored to the audience, training needs, and budget.• Identified and mitigated project risks to ensure successful and timely delivery. • Coordinated with project managers, QA teams, and media teams to ensure seamless integration of all project components for smooth project execution.• Managed client communication and expectations to ensure satisfaction and successful project outcomes. Show less

• Designed and produced e-learning modules using Articulate Storyline.• Created supporting documentation such as user guides and job aids to assist learners and facilitators in effectively using the e-learning material.• Conducted quality checks on the learning material to verify their functionality, usability, and adherence to design standards.

• Conducted training needs analysis to identify skills gaps, performance issues, and learning requirements.• Gathered and analyzed data from various sources, including employee feedback, performance metrics, and business goals, to determine specific training needs.• Designed and developed comprehensive training curricula aligning with organizational goals and enhancing employee learning experiences.

• Developed e-learning and instructor-led training programs on shipping operations, safety protocols, and regulations.• Collaborated with subject matter experts with industry-specific knowledge to develop case studies and scenarios for practical application and problem-solving.

• Created storyboards, scripts, and visual aids to enhance the learning experience.• Worked with subject matter experts to gather content and align learning materials with training goals.• Performed quality checks on the content for clarity, engagement, and accuracy.