Sr Erp Analyst
Current• Business analyst with strong analytical, technical, and problem-solving skills, upheld excellent interpersonal communication while working on long, complex, and tedious assignments.• Provided end user support to organization’s Order Management, Bill of Material, Purchasing and Warehouse systems (WMS). • Experienced in using JIRA and ServiceNow for creating, monitoring, and reporting on tickets across cross-functional teams and validating user requests. • Effectively employed multifaceted projects using methodologies of SDLC like Agile and Waterfall.• Prepared analytical reports using Microsoft Power BI, database SQL extracts, data visualization & analysis for better decision-making process. Assisted Power BI team in building queries to get the relevant data from Business central Data base.