Shine Jose Email & Phone Number

Auckland, New Zealand

- Act as a trusted advisor, offering insights and recommendations based on deep understanding of customer challenges.- Managed key accounts and consistently exceeded revenue targets through solution-based selling.- Led contract negotiations, renewals, and pricing discussions, aligning solutions with customer expectations and business objectives.- Maintain client confidence by developing strategic relationships and proactively manage client requirements to ensure excellent customer satisfaction. - Providing appropriate market intelligence to the product development team and to assist in product opportunities and product innovation. - Achieve agreed Business unit sales & profit budgets and targets for identified key accounts.- Proactively identified risks and challenges, implementing mitigation strategies to ensure customer success and minimize disruptions.- Stayed updated on industry trends, market dynamics, and customer insights to provide strategic guidance and deliver added value.

Auckland, New Zealand

Responsibilities: - Provided Technical sales and Service support to Key Customers, including Modernization of equipment and New capital equipment.- Plan, assign, and manage field resources to deliver services while maximizing profitability and productivity at or above budgeted minimums.- Contribute to and achieve the long-term objectives of the business operation and to the supporting budget driving revenue, EBIT and profit growth targets. - Maintain and develop Operational support for effective delivery of service- Plan, implement and monitor continuous improvement initiatives- Develop business and relationships with accounts nationwide to enhance company position in the market

Auckland, New Zealand

Responsibilities: - Deliver Service review to Customers for all Planned and Unplanned Maintenance visits, Address Key safety concerns and recommend solutions. - Develop and maintain excellent lines of communication with internal and external stakeholders with high level of customer service.- Liaise with product and market managers to drive sales of new products.- Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s

Muscat Governorate, Oman

- Active participation in Tenders for Capital Equipment. Design of Components with proprietary software, Offer Submission, Negotiation, and closing sales. Delivered capital projects ranging from 300k - 700k NZD.- Scheduling and Coordinating work, liaising with other Project engineers for Installation. Deliver the project within the agreed timeframe.

Master Of Engineering - Project Management, Project Management, Completed With Honors And Dean Excellence Award

- Course work Included: Corporate Social Responsibility, Resource Efficiency, Economics and Finance, Risk Management and Advanced Project.

Bachelor Of Engineering (B.E.), Mechanical Engineering