Shinu Thomas Email and Phone Number

Developing strong market knowledge of existing and potential clients and ensuring business growth opportunities aligned to company’s strategic plans. Formulating strategies & reaching out to the unexplored market segments/customer groups for business expansion by leading the circle sales team and direct interaction with customers at circle level to provide the right solution and value for money. Performed Customer Interaction for Periodic Reviews, feedback, resolution of circle issues. Providing in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and decision making. Ensuring timely Billing, Collection and Operators Dispute settlement. To extend sales, technical and commercial support to the customers. Maintaining Strategic Relationship with the Operators, do account mapping and competition tracking. To plan & deliver on sales targets set by the management on month-on-month basis. Impacting organization profitability through effective strategic and tactical management decisions and new business development. Smart City – Acquisition, Solution selling & Customer confirmations. IBS (In Building Solutions) – Acquisition with major realtors/corporates. To maximize the revenue for the segment by efficient Team management. Ensure quality pre-sales & post-sales service to clients. Client relationship management for business generation and account retention.

Channnel & Corporate Sales Management●Enterprise Access Services (Internet Premium Bandwidth-Leased Line) ●Web Presence Services- (Domains, Hosting, Enterprise Mailing Solutions, Server Colocation, Dedicated Servers etc.)●Internet Telephonic Services- VoIP (BPO/ Call Centre Solutions, Voice Lines, Calling cards, etc.)

Channel & Corporate Sales Management●SCM- (Supply Chain Management) Forum - Software Solutions for Suppliers, Wholesalers, Retailers●Connectivity- Bandwidth services ●Shared Mail space and Shared Hosting●VoIP Services●Web Services etc.

Handled the marketing of Academic Software Projects to professional students. Training Division- Marketing and Management. Generated new business and generating additional business from existing customer. Managed the sales process for new prospects, from initial contact through to closure. Dealt with customer enquiries face to face, over the phone. Contacted prospective customers and discussing their requirements. Developed & maintaining successful business relationships with all prospects. Planned and organized the day to ensure all opportunities are maximized. Collaborated with sales team and top level management to drive marketing programs.

Sales and Marketing of Milk and Milk Products in Central Kerala. Building excellent customer relationships. Generated customer footfall. Soliciting feedback from subordinates and team members so as to identify any branch shortcomings. Provided sound leadership to staff. Met the customer targets, following-up and developed new sales opportunities.