Shinu Thomas Email and Phone Number

• Managing 1,200+ Windows devices using MEM console.• Configuring and setting up the Microsoft Endpoint Manager• Define Organizational settings and configure Intune policies based on security and compliance requirements.• Set up and manage auto-enrollment option• Create and Configure device compliance policies to enrolled devices meet organizational security standards.• Configure and deploy Line-Of-Business (LOB) apps, store apps, and Win32 apps.• Implement security features and condition access policies.• Configure Multi-Factor Authentication (MFA) Policies.• Implement a security baseline for the devices with recommended security settings.• Generate and review reports of device health.• Stay informed about new features and capabilities introductions in Microsoft Intune.• Handling iOS application/configuration profile deployments.

Field System and network engineer, Troubleshooting outlook issues, software, hardwareProviding remote support to customers by guiding them through troubleshooting.Addressing customer's concerns, resolving problems and ensuring customer satisfaction.

IBM WebSphere Application Service of proficient in deploying, configuring, and troubleshooting​WebSphere environments to ensure optimal performance and reliability of enterprise applications.​And troubleshooting, resolving issues related to WebSphere Application server, and ensuring highAvailability, performance tuning, security management, and backup / recovery strategies. And documentingProcedures