Technical Support Engineer (Kaeser Compressors)
Current• Manages the technical support and maintenance of KAESER compressors across diverse locationsthroughout the UAE, serving esteemed clients including DEWA, EGA Dubal, Hitachi-DWE, and RakCeramics.• Facilitates and closely oversees communication and coordination between the service team andcustomers for both scheduled maintenance and emergency troubleshooting of machinery across theUAE.• Development of Specifications and Cost Estimates: Facilitating and guiding end-users in creating cost-effective competitive specifications, ensuring comprehensive consideration of all cost and productspecification elements, including product cost, freight, and local charges.• Contributes to the fulfillment of designated technical and commercial customer orders for engineered compressed gas systems by engaging and collaborating with end customers, EPCs, OEM’s, and various qualified vendors worldwide.• Coordinating with original equipment manufacturers (OEMs) for product design, details, and pricing involves establishing and maintaining effective communication channels to ensure seamless collaboration between the company and the OEMs. This process encompasses various activities aimed at aligning the product specifications, design requirements, and pricing strategies with the company's objectives and customer demands.• Prepared and processed sales orders coordinated timely and accurate shipments, and superviseddocumentation related to shipping.• Prepared and evaluated comparison sheet reports for all received quotations from various vendors,considering price, terms of payment, product specifications, and warranties to determine supplierselection.• Ensured timely and accurate shipment coordination according to departure and arrival schedules.Oversaw shipping documentation such as invoices, packing lists, Bills of Lading, Certificates of Origin,insurance papers, and inspection certificates.• Guaranteeing smooth and punctual delivery of goods and services to clients.