Shipra Singh Email & Phone Number

Bengaluru, Ka, In

Greater Noida

Pune, Maharashtra, India

Collaborate with diverse stakeholders (the team, product owners, technical product owners, solution designers and solution owners, as well as component teams' DevOps engineers, testers, and technical writers) to analyse business needs, develop and document both functional and non-functional specifications/stories, model workflows, model data, clarify business rules and acceptance criteria to enable capability teams to successfully deliver value and mission epics.Apply analytical thinking during iterative analysis, development, and testing activities, to provide input and anticipate and resolve issues in the identification, reporting and closing of gaps in acceptance and feasibility.Work with the team and technical product owners to break down work into epics, features, and stories, and specify acceptance criteria, when working in agile teams, to enable the effective planning and delivery of work.Manage the product backlog, along with the Product Owner and help the PO in prioritizing the upcoming work items.Collaborate with the team to define and measure delivery and operational performance metrics and provide input to the wider team for capability performance, growth, and learningGood understanding and knowledge of JIRA tool including Epic, User Stories, Defect FixesDemonstrated abilities at documentation of User Stories including Acceptance Criteria, Assumptions & Constraints, Size, Priority, and recommended solution.Skilled in creating project deliverables such as business requirements, solution design, functional specifications, and reports of findings.A strong team leader with sound analytical, problem solving and interpersonal skills.Skills: Data Analysis · Gap Analysis · Stakeholder Management · Business Intelligence (BI) · Business Analysis · Salesforce.com Administration · Customer Relationship Management (CRM)

Hyderabad, Telangana, India

Roles and Responsibility 1. I worked as a Salesforce System Administrator and was responsible to configure the Orgs in terms of creation of Fields, Objects, Apps, Workflow, or Process Builder as needed, Customization of page layouts, and many more in terms of Salesforce Out of the box functionality. I'm a certified Salesforce System Administrator. I completed training in Salesforce CPQ as well and looking for an opportunity.2. I am also Responsible for maintaining Quality in the deliverables Moreover understanding the business need and verifying the deliverables. 3. I am viable to work in any SDLC model and as I'm currently working in Agile and knows in and out of it.4. Involved in Requirement Gathering, Business Process Mapping, Detailing the requirement, Prototyping and Demonstrating to Client and solutioning.5. Executed with the process mapping tools like lucidchart, draw.io.